Claims Administrator

When disaster strikes, Steamatic is FIRST on the scene. We deliver innovative, rapid solutions that protect property and livelihoods – restoring homes and lives, piece by piece.

Now, we're on the hunt for our next HERO to slot into our Perth team – an established role where you'll hit the ground running and make an impact fast.

As part of Australia's largest disaster recovery and restoration specialist (and a publicly listed company), Steamatic combines the strength of a national leader with the spirit of a close-knit, family environment. This means you get the best of both worlds: stability, opportunity, and a supportive team that values growth, innovation, and fun.

At Steamatic, we call our people HERO's – because they are.

You'll be a great fit if you're someone with:

• Energy, passion, and a can-do attitude
• A methodical and mechanical way of thinking
• Empathy and accountability in everything you do
• A hunger to learn, grow, and take on variety

Based in Braeside, you'll work closely with our National Administration team and branches and be supported by experts across the business.

Your day will include:

• Managing workloads of insurance home & contents claims
• Collaborating with Operations to ensure accurate Assessment Reports
• Writing reports & lodging them with Clients/Insurers via online portals
• Liaising with external Claims Administrators & Assessors
• Handling data entry and updates with precision
• Meeting KPIs in a fast-paced but supportive team environment.

We value attitude as much as experience. Bring your curiosity, and we'll back you with training.

• Insurance background handy (but not essential)
• Exceptional customer service skills
• Strong communication & a friendly phone manner
• Solid computer skills (MS Office, portals, databases)
• Sharp attention to detail & accuracy in data entry
• Ability to multitask & stay calm under pressure
• Empathy and professionalism in every interaction

Got qualifications but not much experience? No problem. We'll teach you the ropes.

• Immediate start | Full-time, permanent role
• Salaried position with paid overtime
• Salary packaging (Maxxia)
• Perkbox Employee Rewards & Recognition
• Corporate uniform supplied
• Weekly team lunches + regular social events
• Ongoing training (internal & external)
• Free Employee Assistance Program (EAP)
• Supportive managers who back your growth
• Career progression opportunities – we promote from within
• Work in a forward-thinking, tech-advancing company
• A fun, people-first environment where your efforts are recognised.

At Steamatic, HERO stands for:

• H – Highest Ethics
• E – Empathy
• R – Return (for customers, colleagues & shareholders)
• O – Opportunity to grow

We live by Responsibility, Integrity, Care, Excellence, and Enjoyment. Individually, we're good. Together, we're brilliant.

Then apply today – we'd love to learn why you're our next HERO.

Must have unrestricted Australian working rights

National Police Clearance required

Willingness to undergo pre-employment fitness/medical checks

Please note: only shortlisted applicants will be contacted.

Join Steamatic. Do work that matters. Restore lives, not just property.