Major Accounts Manager

Join our Team as Major Accounts Manager at Heatleys Safety, Industrial and Automotive

This is an exciting, high-growth opportunity for an experienced internal sales leader to make a significant impact and grow market share with Heatleys Safety, Industrial and Automotive, working from our DC in Canning Vale, WA.

The Major Accounts Manager leads a specialist internal sales team and is responsible for ensuring a seamless customer experience for our major accounts at all stages and touchpoints; driving sales growth, improving margin performance, and enhancing customer service excellence.

Key Responsibilities include:

• Lead, support, and motivate a team of highly experienced Industrial & Safety internal sales specialists to deliver exceptional service to our major customer group, providing bespoke solutions to achieve customer and sales excellence.
• Develop and execute impactful strategies to achieve and exceed revenue, margin & profit targets, working with key stakeholders across the business to deliver outcomes.
• Set the standard for customer service excellence across the business – role modelling and guiding others to reach best practice and continuously improve.
• Utilise data-driven insights to enhance sales performance and service delivery across customer utilisation, pricing and performance, ensuring informed and timely decision-making.
• Oversee a team of quoting and pricing specialists, keeping focus on winning business at the right margin.

Competencies, Skills and Experience:

• Proven ability to lead, motivate, and inspire a sales team within the Industrial & Safety sector to meet and exceed targets.
• Exceptional customer service and sales skillset, with the ability to build and maintain long-term client relationships and grow these skills within your team.
• Strong verbal and written communication.
• Demonstrated experience setting, monitoring and driving sales performance via KPIs, PowerBI reporting and other tools.
• Strong change management capability.

We offer:

• Competitive Salary and Incentives
• Team events, celebrations and development opportunities – we celebrate our wins and yours too
• FREE onsite parking
• Referral programs – Refer a friend and earn up to $500 for each referral

About the Stealth Group

Stealth Group Holdings is a leading Australian distribution company, providing a wide-range of industrial, safety, automotive, workplace and consumer products and solutions to businesses, trade-professionals and retail consumers through an omni-channel model incorporating a large sales force, contact centres, physical stores and online.

Stealth operates two divisions, Industrial and Consumer, that collectively has over 200,000 products in-stock on sale in stores and distribution centres from hundreds of suppliers. In addition, it sources on customer demand, more than 300,000 non-stocked products from its suppliers.

The business also runs an innovative drop-shipping model whereby products are sent directly to customers by suppliers, enabling faster delivery times and reducing the need to hold inventory, allowing for a larger product range.

The large product offer is complemented by an exclusive brand range and a private label range which is sourced directly by Stealth from overseas suppliers.

Stealth also offers various services and solutions to business & trade customers including bespoke product ranges, design-manufacturing-procurement, inventory management, hire-rental services, and onsite solutions by a dedicated support team.

Stealth Group's registered office and principal place of business is Level 2, 43 Cedric Street, Stirling, Perth, Western Australia and is listed on the Australian Securities Exchange under the code SGI.