Receptionist/Customer Service Rep

13 hours ago

Artarmon, New South Wales, Australia Frontline Print Full time $50,000 - $52,000 per year

Job description

Frontline Print - Leading Print Company - Artarmon / St Leonards (North Shore)

We are seeking suitable candidates to join our team in Reception Customer Services Rep on part-time basis mornings (9am to 1 pm), ( 9am - 3pm) or full-time (9am-4.30pm)

Working with a committed team providing quality print products – plastic cards, lanyards banners, posters and barcode labels to customers Australia-wide.

This is a Customer Service role handling print enquiries, new orders by phone calls, emails & website. Role requires building good rapport with customers to ensure we provide great customer service.

Daily work involves viewing Design files, talking to phone customers on print items like Gift Cards, Membership Cards, Lanyards, Flyers, Booklets, Labels, Stickers printing etc.

Able to calculate prices for print requirements & enquires. Co-ordinate incoming orders with Art dept & Print Production. Must be well-organised in co-ordination of incoming & outgoing print orders , preparing quotes promptly & invoicing.

- If this type of work & products are of interest to you - only then apply.

Duties will include:

  • Regular communication with customers on print requirements & new orders.

  • Process new print orders, data entry of specs, payments from customers & invoices.

  • Calculate prices/quotes for customers enquiries & respond to emails promptly.

  • Follow-up sales leads & opportunities with existing and new customers.

  • Coordinate with Design/Production teams on order status & inform customers

To be successful in the role previous admin experience is required. Dealing with quotes, processing orders + coordinate with internal teams.

Training on our print products & services will be provided.

SKILLS REQUIRED

  • You must have good communication skills to handle customer enquiries.

  • Good data entry /keyboard skills on Outlook emails, Microsoft Excel.

  • Good numerical ability to calculate prices, quotes & process payments.

  • Attention to details on customers print requirements.

  • You must be responsible, well organised person in co-ordination of print orders.

Great role for 2-yrs post school leaver or someone wanting a career start in print industry working in PA-Receptionist & Customer Services Rep role. Suitable part-time role for Masters level Uni-student who is currently studying post-grad and seeking a part-time day job.

You will deal with interesting clients & print requirements, colourful art designs day-to-day.

On-Site car parking is available. 12 mins walk from St Leonards Stn for commuter.

Please apply online with a cover letter & resume.

Candidates from close proximity local areas to Artarmon will be considered favourably. Punctuality & Reliability is essential. ( St Leonards, North Shore, Ryde, Lane Cove, Chatswsood, Macquarie Park, Sydney City) area candidates are encouraged to apply.

NOTE: To be eligible you must be an Australian resident or have valid work visa rights to work in Australia.

Job Types: Part-time, Casual, Temp to perm

Pay: $50,000.00 – $52,000.00 per year

Experience:

  • Office Administration: 2 years (Preferred)
  • Customer Services: 2 years (Required)
  • Accounts / Analysis: 1 year (Preferred)

Language:

  • Fluent English (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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