Trainee Parts and Experienced Parts Interpreter

2 days ago

Wodonga, Victoria, Australia Jacob Group of Companies Full time $60,000 - $80,000 per year

About Us

Wodonga Prestige is part of Jacob Group of Companies, a proud, locally owned family business that has been operating in the region for over 90 years. Our core strengths are focused on family values, customer service excellence, and our employees being at the heart of our business. 

With a reputation for excellence, we're dedicated to delivering outstanding customer experiences through our prestige dealership and workshop. Join us and be part of a dynamic, growing organisation.

About the role

This is an exciting opportunity to join the Jacob Group of Companies' team as a Trainee Parts and/or Experienced Parts Interpreter in our Wodonga Prestige location. This full-time role will see you providing exceptional customer service and technical expertise in the parts department, supporting the wider automotive services team.

What you'll be doing

  • Assisting customers with their parts and accessory needs, ensuring a positive experience
  • Identifying the right parts for repair and maintenance jobs using your technical knowledge
  • Processing orders and managing inventory to maintain optimal stock levels
  • Supporting the wider workshop team by sourcing and supplying essential parts
  • Receiving and dispatching deliveries, ensuring accurate record-keeping
  • Participating in ongoing training to continuously develop your skills and knowledge

What we're looking for

  • Interest or experience in the automotive industry, preferably within a parts department
  • Strong customer service skills and a genuine desire to provide excellent support
  • Excellent attention to detail and ability to work accurately
  • Good communication and problem-solving skills
  • Willingness to learn and develop your technical parts knowledge

What we offer

At the Jacob Group of Companies, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a range of benefits  and discounts, including:

  • Comprehensive training and development opportunities
  • Opportunities for career progression within the company
  • Discounts on new and used motorbikes, apparel and accessories
  • Discounts on motorbike servicing and parts
  • Discounts on new and used vehicle purchases
  • Discounts on vehicle servicing and parts
  • Discounts on car tint
  • Discount on car hire
  • Discounts  on accommodation
  • Collaborative and supportive team environment

Please note that only shortlisted applicants will be contacted.

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