Learning Management System Support Officer

Join CGH as a Permanent Full-Time Learning Management System Support Officer and help drive engaging, high-quality learning across our health service

About Central Gippsland Health

Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire.

CGH is located in the City of Sale which is 215 km east of Melbourne. The City of Sale is an ideal access point for the magnificent Gippsland Lakes, 90 Mile Beach and the Victorian Alps.

CGH provides acute care as part of an integrated service delivery model across Wellington Shire and beyond. The service provides beds across three campuses (Sale, Maffra and Heyfield).

Acute services include a full-time emergency department, critical care unit, neonatal critical care unit, three operating theatres, day procedure unit, oncology and dialysis services in addition to general medical and services and sub-acute services including rehabilitation.

CGH also provides aged care and community services in the Wellington Shire and beyond.

We operate four residential aged care homes located in Sale, Maffra, and Heyfield delivering high-quality, person-centred care in supportive and homelike environments.

CGH provides a wide range of community-based services that support people to remain healthy, active, and independent in their own homes. This includes the provision of Support at Home, Commonwealth Home Support Programs, and other in-home services tailored to individual needs.

Our integrated model of care is supported by a multidisciplinary allied health team offering physiotherapy, dietetics, occupational therapy, speech pathology, and social work. We also provide accessible public dental services to enhance community wellbeing.

CGH is also a leading teaching hospital, affiliated with Monash University's School of Rural Health and provides placements and clinical experience for students.

CGH encourages Aboriginal and Torres Strait Islander peoples to consider application to this position

About the Role

The primary purpose of the position is to administer the Learning Management System (LMS) and provide effective and efficient administrative support to the Learning Services team.

The Education Support Officer reports directly to the Manager Learning Services and works in a highly collaborative manner with all members of the Learning Services team and more broadly with all staff across the organisation. Externally, the Education Support Officer liaises with a network of other LMS administrators, LMS providers, healthcare providers.

Duties

• Maintain all aspects of the CGH LMS site (e.g., system updates, user access).
• Respond to user enquiries such as: catalogue requests, classroom bookings, email enquiries, password resets, certificate requests and recognition of prior learning, in a timely and professional manner.
• Design, develop, build and publish engaging and interactive eLearning courses using tools Articulate Storyline and Rise 360 in consultation with subject matter experts
• Establish processes for ongoing review and enhancement of LMS content and system performance.
• Provide offsite LMS education to all CGH sites (Sale, Maffra District Hospital, Stretton Park, Heyfield Hospital Incorporated, Lochsport, Rosedale) as required.

Qualifications, Skills and Experience

• Certificate IV in Business Administration or Diploma of Management or     equivalent
• Current drivers' license.
• Considerable experience in coordination and development of LMS
• Knowledge and experience in using Articulate Rise, Canva, storyboard, Kineo LMS or other LMS development platforms

Benefits

• Salary packaging
• Employee Assistance Program
• Social Club

Application

• Please attach your resume and cover letter to your application
• Statement addressing Selection Criteria including qualifications, experience and Leadership and Technical Capability Requirements as outlined in the position description

To obtain a copy of the position description, please reach out to the HR team at

For questions regarding the position, contact Manager Learning Services, Amy Norden at

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate and obtaining a Working with Children Check.

At CGH we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive. We value inclusion and diversity and encourage applicants from culturally and linguistically diverse backgrounds.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced

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