Scheduling Coordinator

2 weeks ago

Canberra, ACT, Australia Australian Unity Group Services Pty Ltd Full time $60,000 - $80,000 per year

At Australian Unity, we're reimagining how care is delivered in our local communities—placing customers at the center of everything we do. As part of our Health Concierge – Scheduling Team, you'll play a vital role in helping customers live independently at home by coordinating safe, timely, and reliable care.

In this fast-paced role, you'll manage care worker schedules, respond to service changes, and ensure the seamless delivery of in-home support. Your work directly contributes to better health outcomes and empowers customers to lead vibrant, fulfilling lives.

This position is based at our Queanbeyan branch and is for a 12 month full time fixed term contract.

Key accountabilities:

  • Coordinate and maintain efficient rosters to match Care Workers with customer needs, managing daily changes, leave, and service reassignments.
  • Provide timely, professional support to customers and care teams, including handling inbound queries and service changes across phone and email.
  • Work collaboratively with local teams to forecast staffing needs, support recruitment planning, and ensure coverage for new customer onboarding.
  • Manage third-party service bookings, onboarding of new providers, and resolution of service-related issues.
  • Ensure accurate data entry and compliance with systems and processes related to rostering, payroll, training, and documentation.

Does this sound like you?

  • Scheduling or rostering experience in a high-volume environment is highly regarded – but if you have strong admin or receptionist experience, we'd love to hear from you too.
  • Strong communication skills – professional, clear and empathetic.
  • Proven ability to prioritise, manage competing deadlines, and stay calm under pressure.
  • Team player who builds strong relationships and takes initiative to resolve issues.
  • Comfortable adapting to change and navigating shifting priorities with ease.
  • Confident using MS Office – exposure to online rostering tools is a plus.

Why work for Australian Unity?

  • Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
  • Hybrid Work – one WFH day per fortnight.
  • Career development with full access to LinkedIn Learning & internal opportunities
  • Staff discounts across our insurance products as well as our travel and retail partners
  • Fitness Passport – discounted access to 1,500+ gyms & facilities
  • Novated Car Leasing options through our partners Maxxia or Flair Cars
  • 14 weeks paid Parental Leave

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click

  • Workforce Scheduling Coordinator

    2 weeks ago

    Canberra, ACT, Australia Striive Care Full time $80,000 - $90,000 per year

    Make a Meaningful Impact in a Fast-Paced, Purpose-Driven RoleAre you calm under pressure and thrive in fast-paced environments where every minute counts? Striive Care is seeking a Worforce Scheduling Coordinator who can manage shifting priorities and urgent service needs with confidence and precision. Join us in making a real difference in the lives of...

  • Work Scheduler

    2 days ago

    Canberra, ACT, Australia Downer Full time $90,000 - $120,000 per year

    We're proud to announce a major milestone for Downer.Downer has been awarded the Property and Asset Services (PAS) contract to deliver base and estate services across their two largest regions NSW/ACT and QLD. This is a significant milestone for our business and our enduring 80+ year relationship with the Australian Defence Force.We're inviting applications...

  • Operations Coordinator

    4 days ago

    Canberra, ACT, Australia Adorestyling Full time $60,000 - $80,000 per year

    Operations Coordinator – Property StylingLocation: ACT regionEmployment type: Temporary Full-time Contract (6 months+)Start date: Immediate Start AvailableCurrent drivers license and reliable vehicle required. Monday - Friday.About UsWe're a dynamic, fast-paced property styling business passionate about transforming homes and creating outstanding client...

  • Change Coordinator

    2 days ago

    Canberra, ACT, Australia Leidos Australia Pty Ltd Full time $80,000 - $120,000 per year

    Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.Due to the nature of the role, you must be an Australian Citizen and hold an active NV-2 AGSVA security clearance.Our team feel...

  • Kitchen Coordinator

    2 weeks ago

    Canberra, ACT, Australia Karralika Programs Inc Full time $81,000 - $91,000 per year

    The role:We're seeking an experienced Kitchen Coordinator to lead daily kitchen operations at our residential program in the south of Canberra. This is more than just a kitchen leadership role - it's an opportunity to teach valuable life skills to our program residents. Our Kitchen Coordinator works day shifts, from Monday to Friday only.Part Time hours over...

  • Change Coordinator

    4 days ago

    Canberra, ACT, Australia Leidos Full time $80,000 - $120,000 per year

    Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.Due to the nature of the role, you must be an Australian Citizen and hold an active NV-2 AGSVA security clearance.Our team feel...

  • Office of the CEO Coordinator

    1 week ago

    Canberra, ACT, Australia Airservices Australia Full time $70,000 - $95,000 per year

    We're excited to offer an opportunity to join the Office of the CEO as our next Coordinator. This is more than just an administrative role — it's your chance to work at the heart of the organisation, supporting the Senior Executive Officer and the Board Secretariat team.In this role, you'll be responsible for but not limited to:Executive Support &...

  • APS6 Venue Services Coordinator

    4 days ago

    Canberra, ACT, Australia National Museum of Australia Full time $60,000 - $90,000 per year

    The Venue Services team is responsible for the administration of booked activities across the National Museum of Australia's venues. The team manages the Museum's booking platforms, Artifax and Bookings Canberra Excursion, to ensure all booking activity is captured and communicated to key stakeholders. The team also contributes to key Commercial projects and...

  • Governance Coordinator

    4 days ago

    Canberra, ACT, Australia Leidos Full time $80,000 - $120,000 per year

    We're a 'Family Friendly' certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Do Work That MattersLeidos Australia delivers IT and...

  • Project Support Coordinator

    2 days ago

    Canberra, ACT, Australia Downer Full time $60,000 - $90,000 per year

    We're proud to announce a major milestone for Downer.Downer has been awarded the Property and Asset Services (PAS) contract to deliver base and estate services across their two largest regions NSW/ACT and QLD. This is a significant milestone for our business and our enduring 80+ year relationship with the Australian Defence Force.We're inviting applications...