Senior Director, Business Continuity Planning And Disaster Recovery

At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

The Senior Director, Business Continuity Planning is a pivotal leadership role within Optus' Network Operations and Assurance function, reporting directly to the Vice President of Network Operations. This position is responsible for safeguarding the continuity of Optus' critical telecommunications infrastructure—including mobile, fixed, and IP networks—ensuring service availability, maintaining customer trust, and meeting regulatory requirements. With oversight of resilience planning across data centres, exchanges, and field operations, the role drives the strategy, governance, and execution of business continuity planning, disaster recovery exercises, and failover testing to ensure operational readiness across a geographically diverse network.

As the principal advisor on continuity risks, emerging threats, and mitigation strategies, the Senior Director partners closely with Technology, Risk, and Operations teams to embed resilience at every level of the business. The role will also establish and lead a dedicated team of continuity specialists, ensuring Optus builds and sustains an industry-leading capability. Beyond network operations, this position plays a critical role in aligning Optus' continuity strategy with enterprise-wide resilience efforts, including cyber security and critical infrastructure protection, ensuring Optus remains trusted, reliable, and prepared for the future.

The day to day

Develop and maintain robust business continuity and crisis management strategies across critical Optus systems and operations.

Facilitate multi-functional planning, scenario testing, and failover exercises to validate organisational readiness.

Review, audit, and uplift continuity processes against regulatory obligations, ISO standards, and Optus-specific risks.

Identify gaps and drive targeted improvements, ensuring scalable and consistent BCM practices across Networks.

Partner with Cybersecurity, Risk, Technology, and external business partners to align continuity with enterprise resilience and critical infrastructure priorities.

Report on continuity maturity, incident readiness, and compliance to senior leadership, while leading awareness, training, and continuous improvement initiatives.

Why you are our next Senior Director

Relevant qualifications in Business/Engineering with BCP and ITIL certifications.

Extensive senior leadership experience in large-scale network or service operations.

Deep knowledge of telecommunications infrastructure and continuity across hybrid environments (cloud, on-prem, edge).

Solid grasp of Australian and international standards for network and information resilience.

Outstanding leadership, emotional intelligence, and ability to lead diverse teams in crisis.

Sophisticated communication and influencing skills, including engagement with executive stakeholders.

What's in it for you?

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive carer neutral paid Parental Leave of up to 16 weeks

Competitive leave including 2 'Connected Leave' days

All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'

Own your own growth by accessing an extensive online and facilitator led learning catalogue.

Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

or call We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit