Peer Worker

2 weeks ago

Australia ACON Full time $76 - $85 per year

Bundjalung Land / Lismore Office, 3 days a week.

We are on the lookout for someone to join the Client Services team and play a vital role in our Trans Mental Health and Wellbeing program.
This position has come about through funding to support the mental health and wellbeing of trans and gender diverse people (including people questioning their gender).

Ok, so what's the role?

The Peer Worker (Trans Mental Health and Wellbeing) uses lived experience to guide the provision of peer navigation, peer support, mentoring and advocacy to trans community members. The position sits within and works closely with the broader ACON Client Services team to deliver trauma-informed, wholistic person-centred support to clients.

You will be required to use your experience openly, appropriately and effectively to build professional relationships with the people you support. You will be providing support to people living throughout NSW face-to-face in the ACON office and via telehealth. Due to the nature of the role, you will be supporting individuals that are experiencing mental ill health, distress, suicidal ideation or suicidal crisis.

You will:

Provide peer navigation, peer support, mentoring and advocacy to trans and gender diverse people, including people who are questioning their gender, and trans people who are experiencing mental ill health, present in distress or are experiencing a suicidal crisis.
Use a strengths-based and person-led approach to help clients navigate to gender affirming care and support, and if required to support them to meet their recovery journey goals.
Support clients to strengthen their self-management skills through self-directed and shared learning experiences.
Work collaboratively with the broader clinical, non-clinical and health promotion teams within ACON to ensure that the broad psycho-social support needs of clients are being met.
Maintain timely client records by documenting client work in ACON's electronic client record management system.
Collect required client data to enable reporting to funders and service evaluation, including demographics, client outcome and client experience data.
Conduct outreach support (as required) following ACON policies and procedures – this could include attending appointments or conducting home visits with clients to provide advocacy and support.

Who are we looking for?

Someone with the ability to reflect thoughtfully upon one's personal lived experience of being trans or gender diverse, and an understanding of which elements may be common to other trans people, with the intention of providing peer navigation and peer support.
A person with lived experience of, and recovery from, psychological distress, mental ill health, and a willingness to share your story purposefully to support the mental health of others.
Someone with at least 6-months work in a peer position or volunteering with LGBTQ+ community members.
A person with a strong commitment to, and understanding of, trauma-informed recovery-based practice.
Someone who works independently and collaboratively in a team, reporting regularly to be supported.
A person with well-developed communication skills and demonstrated experience using MS Office.

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.

To support the successful candidate in their new role at ACON we offer:

Flexible working arrangements.
Generous learning and development opportunities.
Potential for tailored mentoring opportunities.
Supportive working environment with a knowledgeable and friendly team.

We provide a flexible and supportive work environment as part of the Client Services Unit within the Community Health Division. A highly focused team responsible for delivering trauma-informed, wholistic person-centred support to clients.

The 'Nuts & Bolts'

Salary: $75,625 – $85,614 (Gross FTE per-annum, PLUS Superannuation and Leave Loading) [$41.552 – $47.040/ hr + Super + LL]. – commensurate with skills, qualifications, and experience.

Location: ACON's Bundjalung land / Lismore Office, with flexible working options a possibility (away from the office).

Hours: Part-Time (42 hours per fortnight) on an 8 Month fixed term contract (with the possibility of extension).

We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:

Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year's shutdown period.
Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.

Still reading?

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We'd love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

For more information on the role, please contact Kate Airmid, Team Leader, Peer Workers, via email at or

Your ONLINE APPLICATION must include:

Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
Cover Letter (max. 4 pages) outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
Resume (max. 4 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).

Applications Close: Wednesday 8 October 2025

POSITION DESCRIPTION

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.

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