Car Park Attendant

3 days ago

Brisbane, Queensland, Australia Astor Terrace Car Park Full time

Exciting Opportunity: Join Us as a Parking Services Attendant

Are you or someone you know seeking a dynamic and rewarding role? The position of Parking Services Attendant could be the perfect next step for you.

About the Role

As a Parking Services Attendant, you will report directly to the site manager and oversee the daily operations of the car park. We're looking for a motivated and detail-oriented individual who thrives in a fast-paced environment and excels in delivering outstanding customer service.

At Astor Terrace Car Park, you'll work closely with a diverse team and engage directly with customers to ensure a friendly, professional, and efficient service experience. Your role will ensure that every customer and contractor receives top-notch service.

Key Responsibilities:

  • Respond to intercom calls promptly and professionally, ensuring a high standard of customer service.
  • Maintain cleanliness by regularly cleaning machines and picking up litter throughout the car park.
  • Provide face-to-face assistance to patrons, staff, and contractors, offering exceptional customer service.
  • Address customer service inquiries through emails and phone calls in a timely manner.
  • Follow company policies and procedures accurately.
  • Manage and process parking cards, vouchers, and conduct audits as needed.
  • Remove and install signage within the car park as required.

What You'll Need to Succeed:

  • Strong communication skills with the ability to connect with people.
  • Reliable and ready to work from 1:00 PM to 7:00 PM, Monday to Friday.
  • Professional appearance and commitment to maintaining hygiene and personal presentation.
  • Energetic, proactive, and dependable with excellent punctuality.
  • Team player who is willing to lend a hand to colleagues when necessary.
  • Capable of managing and resolving conflicts with composure.
  • Keen attention to detail and a responsible attitude toward all tasks.
  • Ability to work independently while maintaining excellent communication.

Remuneration:

Casual hourly pay of $33 per hour including casual loading. The role will become part time after 4-6 months - $27 per hour.

Please Note: Successful candidates will be required to undergo a Police Clearance check before final appointment.

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