Car Park Attendant

About the role

Join our team Car Park Operations Team at Mater Hospital in South Brisbane These positions offer the opportunity to provide exceptional service to patients, visitors, and staff using our car parks.

Mater Car Parks offer approximately 3500 spaces across the South Brisbane campus to accommodate the requirement for parking for patients, visitors and staff who are accessing our facilities. These multi-level car parks are automated, which means patrons are required to pre-pay for parking prior to exiting, with several pay stations positioned at prominent locations for ease of use.

Both positions will play a key role in ensuring smooth operations and a positive experience for all who visit Mater Hospital.

We have 2 positions available:

Car Park Attendant: casual

Car Park Cleaner (involves some park attendant duties): permanent part-time

22.5 hours per week – Monday, Wednesday and Friday

Salary range: $ $33.69 per hour plus 12% superannuation, casual allowance where applicable andaccess to not-for-profit salary packaging up to $15,900+access to many staff benefits

What you'll be doing – Car Park Attendant

As a Car Park Attendant, you will be responsible for processing parking charges, assisting visitors with ticket options, ensuring equipment is in working order, and maintaining a clean and safe environment. Multitasking is a major aspect of this role as you will be managing multiple customers at once, both on the phone and in-person.

Your duties will also include providing directions to visitors and collaborating with other staff to uphold operational standards.

About you

You are a customer-focused individual with a passion for ensuring a seamless experience for visitors who has:

• Minimum 1 year of customer service or retail experience, preferably in a car park operation
• Ability to multitask and work in a fast-paced environment
• Excellent phone manners with the ability to handle a high-volume workload
• Familiarity with car park operational systems is desirable
• Proficiency in cash handling and use of computers and electronic task management systems – Skidata experience will be highly regarded

What you'll be doing – Car Park Cleaner

You will manage all cleaning tasks for Mater Car Parks as per a cleaning checklist. You may also be required at times to assist other Car Park Attendants when required with the upkeep, maintenance of car park equipment and assist with the co-ordinating of traffic flow in the event of car park equipment failure.

While ensuring the visitor experience is seamless and without incident, the main duties of this position will include:

• Conduct walk-throughs of all car park levels and stairwells, picking up all rubbish and cleaning up all spills and/or stains
• Ensure Customer Service booths and toilet (Hancock St only) are mopped and cleaned
• Clean carpark-lift interiors and foyers by sweeping and picking up all rubbish. Mop interior of lift including walls and exterior doors and foyers
• Wipe down all door handles and railings in stairwells and all car park devices such as entry / exit gates, ticket columns and Pay Stations to reduce risk of infections spreading
• Check all bins and when required remove rubbish in bin liner and replace with new liner, collating all rubbish bags to one bin before taking to compactor for disposal. Check all bins for stains or dirt on exterior and wipe clean. Ensuring that any stains that have run onto the floor are removed and wash out all bins with water and cleaning fluid ensuring a safe work area is maintained whilst doing so
• Ensure workstation is kept tidy and all Mater property and equipment is secured when not in use
• Perform other cleaning and Car Park Attendant tasks as directed from time to time

About you

You will be a customer service professional with experience in a similar role within a busy environment. You will have an in-depth knowledge and/or mechanical understanding to be able to troubleshoot when required, ensuring the customer experience is a positive and inviting one.

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Sunday the 5th of October 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.