Contact Centre Officer

4 days ago

Fortitude Valley, Queensland, Australia WorkPac - Talent Full time $45,000 - $60,000 per year

Hey, is this you?

  • Exceptional customer service skills
  • Potential to thrive in a high-volume call centre
  • Positive attitude and friendly nature
  • Willingness to learn in a fast-paced environment
  • Savvy administration skills

We get it – you may not have worked in a call centre before, and you might not know what to expect. That's okay We'll support you every step of the way. As the first point of contact for The WorkPac Group, you'll play a key role in delivering quality solutions and a great customer experience. This 12-month maternity leave contract is also a fantastic opportunity to gain valuable experience and exposure in a fast-paced call centre environment.

What will your day look like?

  • Handling high volume inbound calls
  • Strong focus on investigating and resolving queries
  • Directing incoming requests to the relevant teams
  • High-volume admin duties (database management & payroll enquiries)

In simple terms, as a Contact Centre Officer, no two days will be the same Yes, it's a fast-paced environment, but guess what? We really like to have fun and celebrate success. This comes in many shapes and forms including birthday and anniversary celebrations, giving back to our communities, gala events and work socials.

What's in this for you?

We value our people as our greatest asset and make it a priority to recognise and celebrate both individual and team achievements. This approach fosters a strong sense of belonging and purpose across our teams. Employees have access to a comprehensive range of benefits designed to support health, well-being and career development including:

  • Flare Benefits - retail discounts, novated leasing and more
  • Professional development and training including AIM courses
  • Birthday leave
  • Recharge leave
  • Reward for Service leave
  • Salary sacrificing
  • Discounted Bupa private health insurance
  • Employee Assistance Program

Your WorkPac

WorkPac is Australia's largest privately owned workforce solutions business. We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more. Choosing WorkPac is always a Good Move.

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

We want you

Believe we are the company, culture, and team that fits you? Then an excellent opportunity for a career is just a few clicks away Click APPLY now or give Kirsty a call today on

  • Analytics Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Brisbane Catholic Education Full time

    About Brisbane Catholic Education Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions.As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12.Through strong partnerships with...

  • Mental Health Community Support Officer

    1 week ago

    Fortitude Valley, Queensland, Australia beBeeSupport Full time $60,000 - $95,000

    Administration Officer RoleWe are seeking an Administration Officer to provide essential support to our Older Adults Mental Health team.This role assists the existing Administration Officer and the multi-disciplinary team by providing information and support to consumers and carers through phone communication, while overseeing processes and systems that help...

  • Administration Officer,

    1 week ago

    Fortitude Valley, Queensland, Australia Queensland Health Full time

    Support Our Older Adults Mental Health Community We're seeking an Administration Officer to provide essential support to the PA Hospital Older Adults Mental Health team, assisting staff and consumers while managing key processes to keep the team running smoothly.Your new Role:The Administration Officer delivers efficient and effective administrative...

  • Payroll Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Workpac Group Full time

    Monday to FridayFortitude Valley LocationTemp Contract PositionAbout the ClientOur client operates large-scale, resource-focused operations that support critical supply chains across domestic and international markets.With a strong focus on operational efficiency, innovation, and long-term value creation, they deliver high-quality products and services to...

  • Accounts Officer

    2 weeks ago

    Fortitude Valley, Queensland, Australia Anyday Full time $60,000 - $80,000 per year

    The GroupAnyday is the team behind Brisbane venues, Agnes, Biànca, hôntô, sAme sAme and Agnes Bakery. Our restaurants are driven by concept, be it Italian fare, cooking with fire or celebrating Southeast Thai cuisine. Our mission is to deliver unforgettable experiences, made possible by the professionalism and knowledge of the team. This sets a genuine...

  • Pharmacy Research Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Queensland Health Full time

    Lead impactful pharmacy research to improve cardiology patient outcomes Join Metro South Health as a Pharmacist Research Officer and play a pivotal role in the RECARD study, supporting improved care transitions for cardiology patients.Your work will combine clinical expertise with research excellence, directly contributing to reduced readmissions and...

  • Grounds And Maintenance Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Brisbane Catholic Education Full time

    Summary Take pride in maintaining vibrant gardens, lush lawns, and top-quality sports ovals, creating a welcoming environment for all.Location: St Josephs - Kangaroo Point Start date: 06/10/2025 Work hours: 25.00 hours per week Salary: $61,816.00 - $63,788.00 + super Status: Part Time Continuing Ad close date: 14 September 2025 Contact: Nicole Cole,...

  • Client Services Officer

    3 days ago

    Fortitude Valley, Queensland, Australia Niche Talent Full time $60,000 - $80,000 per year

    Client Services Officer - Brisbane City Fringe Are you ready to take the next step in your career with an accounting firm that truly values its people? This is an exciting opportunity to join a well-established practice near the Brisbane CBD as a Client Services Officer,where you'll enjoy a supportive culture, clear career progression, and genuine...

  • Private Practice, Billing And Audit Officer,

    1 week ago

    Fortitude Valley, Queensland, Australia Queensland Health Full time

    Step Into a Key Role in Healthcare Finance – Billing and Audit Officer Play a vital role in supporting patient care by ensuring accurate and timely billing within one of Queensland's leading health services.Your new role:As a Billing and Audit Officer, you will play a key role in ensuring accurate and timely billing practices that support effective...

  • Grounds / Maintenance Support Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Brisbane Girls Grammar School Full time

    Brisbane Girls Grammar SchoolBrisbane Girls Grammar School establishes the educational foundation for girls and young women to contribute confidently to their world with wisdom, imagination, and integrity.One of Australia's leading girls' schools, Brisbane Girls Grammar School is an academically non-selective independent school, established in 1875 as one of...