Internal Sales
5 days ago
The successful individual will have demonstrable aluminium window and door hardware industry sales experience. You will have a go to network, a superior understanding of the industry and the hardware used.
Candidate will also need to reside in the Pretoria region.
RequirementsSales
- Represent the administrative sales engine for all things sales related, eg quoting, invoicing, credit notes
- Understand the customer's business and needs
- Grow basket of assigned customers – upselling should be related to the original purchase and should feel
- like a natural progression rather than a pushy sales tactic
- Grow spend of assigned customers
- Grow GP% of assigned customers
- Convert dormant to active customers per agreed target
- Bring on new customers per agreed targets
- Emphasize selling stock on shelf
- Reduce excess/slow moving/redundant stock per agreed targets
- Provide clear, intelligible and relevant feedback on the market plus clear conclusions and tactics to
- maximise market share, sustainability and profitability
- Clear plan on fabricator vs distributor network
- Demonstrate and utilise market leading product knowledge
- Know-your-customer (KYC) - actively analyse their business and products in an effort to enhance the
- customer's business and thus gain more business on a continuous basis
- Active custodian of the company core values on a daily basis in all circumstances
- Clear and consistent feedback to line manager
- Productive daily engagement with assigned Business Developer to ensure collaboration and customer
- service excellence
- Weekly review of age analysis
- Ensure POP is received and cleared before processing orders
- Check customer account status before processing orders
- Send POP to Operations Team efficiently
- Communicate account status to customers & escalate issues to management; follow up on feedback
- required from internal counterparts (Finance/Management)
- Drive, compile and communicate request for credits from customers to relevant stakeholders; follow-up
- on progress
- Instil discipline of daily review of Outstanding Sales Order Report.
- Stock outs - Communicate any stock requirements to Ops team for ordering or Warehouse Transfer
- Follow up with Ops team in terms of stock availability
- Provide customers with accurate feedback on their back orders daily
- Update Ops and Customers re OUT OF STOCK items
- Basic: R19k – R25k, candidate dependent
- Incentive policy: 13th and 14th cheques included in December pay run and dependent upon Company and personal performance as measured vs specific KPIs
- Pension contribution from Company
- Momentum Health4Me medical benefit
- Start date immediate
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