Technician - Field Service - 2/1 - Residential

6 days ago

Karratha, Australia Cummins Talent Acquisition Full time $90,000 - $120,000 per year

You will make an impact in the following ways:

  • Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
  • Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
  • Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
  • Identify additional service opportunities with customer.
  • Complete training in line with skill and business requirements.
  • Maintain service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
  • Complete in workshop repairs as required 

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