Services Sales Specialist

2 weeks ago

Australia Vertiv Full time $80,000 - $120,000 per year

RESPONSIBILTIES:

  • Drive sales activity to exceed business objectives, sales growth, and profitability targets
  • Develop & implement Service Sales strategies to maximise potential in market segment
  • Exploit all opportunities for market development within Vertiv's Service portfolio by collaborating and developing Vertiv's service value proposition with Services Sales BDM's and the broader Sales teams
  • Identify Service Sales opportunities, produce offerings and initiate activity to sell Vertiv Service deliverable and ensure follow ups for such activities
  • Develop account/territory plans and action plans to achieve targets
  • Identify, evaluate and acquire new business from clients with existing installed equipment not under a maintenance contract that relates to Vertiv's assets
  • Maintain ongoing communication with existing customers and provide feedback on customer service issues and opportunities
  • Assist and participate in customer demonstration or promotional seminars, Data centre assessments, extended warranty etc and deliver on company penetration expectations
  • Provides written agreements and quotations to clients and prospects for services
  • Effectively handle service sales related customer issues while maintaining customer confidence
  • Hunt for Service Contract opportunities to increase contract revenues while maintaining margin objectives
  • Work with the National Service Sales Manager to drive grow strategies and market expansion
  • Collaborate with Service Delivery and internal teams to improve customer satisfaction and create a seamless and consistent customer experience
  • Assess requirements and advise clients on the range of technical service options and provide commercial proposals related to the company's services
  • Maintain ongoing communication with existing customers and provide feedback on customer service issues.

WHS, Environment & Quality:

  • Comply with all Work, Health & Safety, Environment and Quality obligations
  • Actively promote safety in the workplace

QUALIFICATIONS:

  • Tertiary qualification in Business, Engineering, Electrical, Mechanical or related is not mandatory but favorable
  • 3-5 years experience in service sales
  • Business development experience
  • Strong commercial acumen
  • Sales experience in service sales,
  • consistently meeting or exceeding targets
  • Customer first mentality and approach
  • Ambitious 'hunter' mindset
  • Strong relationship building skills
    Excellent interpersonal and communication skills

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Think Big and Execute
  • Act With Urgency
  • Own It
  • Drive Continuous Improvement
  • Promote Transparent and Open Communication
  • Learn and Seek Out Development
  • Foster a Customer-First Mindset
  • Lead by Example

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