Clinical Specialist

2 days ago


Australia Boston Scientific Full time $80,000 - $120,000 per year

Hiring Manager: [[hiringManagerName]]

Recruiter: Aislinn Roche

ABOUT THE ROLE

Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you'll see first-hand the impact you have on individual lives - one patient at a time.

The position of Clinical Product Specialist, Electrophysiology (EP), provides field/remote clinical, technical & educational support in EP to assigned accounts across ANZ. The primary focus is to support new therapy introduction and use, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role.

WHAT WILL YOU BE RESPONSIBLE FOR?

  • Utilising your technical knowledge of:
  • The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo-thermal ablation, 2D and 3D electroanatomical mapping principles to provide:
    • Clinical support including basic trouble-shooting, and clinical guidance to diagnose and treat cardiac arrhythmias
    • Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias
    • Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses
  • Travelling as required to meet customer demand for the services described above.
  • Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products including:
  • Providing clinical support for: FARAPULSE, POLARx, RHYTHMIA, LAB SYSTEM PRO, MAESTRO 4000, METRIQ, plus support for the full range of Boston Scientific EP Catheters
  • Developing deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use.
  • Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
  • Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Recording customer information and activities in company's Salesforce system: use the system as an alignment tool with other commercial roles.
  • Completion of relevant administration including reporting, stock validations and inventory management
  • Attending meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
  • Being available to support the broader ANZ Rhythm Management business on an as-needs basis

KEY COMPETENCIES REQUIRED FOR SUCCESS

Product/Technical Knowledge

  • A thorough understanding of Cardiac Electrophysiology
  • Biophysics of radiofrequency and cryoablation
  • A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity
  • Successfully completes all relevant training
  • Develop in depth knowledge of electrophysiology procedure, products and treatment applications.
  • Proactively keeps up to date with technical knowledge in electrophysiology.

Relationship Building

  • Builds and maintains effective networks that add value in achieving work related goals.
  • Skilled in building rapport with a wide variety of individuals.
  • Understands the balance between taking time to build rapport and achieving objectives set.
  • Works effectively and collaboratively within the team environment

Organisation & Reporting

  • Maintains well organised materials, files, system and reports.
  • Plans and prioritises territory activity.
  • Makes sure all parts of a job are completed in full, within deadlines, including follow-up plans and documentation.

Results Focused

  • Demonstrates a growth mindset.
  • Measures own performance and seeks feedback for self-development
  • Demonstrates resilience and has a strong sense of urgency
  • Recognises and acts on opportunities.
  • Maintains a flexible approach to meet goals.

SKILLS AND QUALIFICATIONS

  • Previous clinical case experience within electrophysiology / rhythm management essential
  • Strong technical and clinical skills
  • Proven experience in building and maintaining customer relationships
  • Proven ability to absorb complex technical information and apply this knowledge in the field
  • Excellent written & verbal communication
  • Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines
  • Exposure and understanding of conventional EP. Ability to interpret EP signals. Exposure to 3D Mapping and cryoablation. Troubleshooting skills and experience
  • Desired qualifications IBHRE EP, CEPIA

Requisition ID: 602918



  • Australia Aboriginal Health Full time $60,000 - $90,000 per year

    Reference Number: 1193Job Type: Part TimeDepartment: Research SalariesDescription:About the RolePart time fixed term (12 months)The Research Orthoptist/Research Assistant plays a key role in delivering high-quality research support to the Vitreoretinal Unit at the Royal Victorian Eye and Ear Hospital. Working as part of a team of ophthalmic clinicians and...

  • Clinic Nurse

    6 days ago


    Australia Northern Health Australia Full time $104,000 - $130,878 per year

    About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the...


  • Australia NURSING POSITIONS Full time $120,000 - $180,000 per year

    Reference Number: 1190Job Type: Full TimeDepartment: PharmacyDescription:About the Role:Clinical Pharmacist – eMedication Management Grade 2 Full Time Position (40 hours/week with RDO every 4 weeks) and tax effective salary packaging, East Melbourne location, short walk to the CBDWe have a unique opportunity to join our pharmacy team as our Clinical...

  • Registered Nurse

    1 day ago


    Australia Colac Area Health Full time

    Registered Nurse (Grade 2), Surgical Specialist Clinics Employment Type: Temporary Part Time Hours per fortnight: 32 Job Category: Nursing - Registered Nurse (Div 1) - This is your chance to enhance your career with Victoria’s largest regional Health Service - Work alongside a multidisciplinary team to deliver best practice care - Temporary part time...

  • Clinical Nurse

    2 days ago


    Australia SA Health Full time $87,000 - $110,000 per year

    Job no: 913334Work type: Full time, Part timeLocation: VariousCategories: Nursing/Midwifery Women's and Children's Health Network, Sub Acute and Allied Health, 3D Health, Kaurna Land, Hilton 5033SalaryClassification - RN/M2C - Clinical Nurse/Midwife LV2 - $87,416.00 to $110, Superannuation and Salary Sacrifice BenefitsFull Time/part-time – Term Contract...

  • Clinical Assistant

    1 week ago


    Australia Northern Health Australia Full time $60,000 - $80,000 per year

    About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the...


  • Australia Communicare Full time $120,000 - $180,000 per year

    The Role: Communicare are looking for a Clinical and Therapeutic Lead to join our dynamic Therapeutic Services Team on a full-time permanent capacity in our Cannington office, with travel between Perth metro sites required. This position entails the successful leadership and management of Communicare's range of counselling and therapeutic programs. As...


  • Australia Northern Health Australia Full time $90,000 - $120,000 per year

    About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the...


  • Australia Northern Health Australia Full time $90,000 - $120,000 per year

    About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the...


  • Australia Northern Health Australia Full time $90,000 - $120,000 per year

    About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the...