Ward Administrative Assistant

Job no: 918890

Work type: Part time

Location: Adelaide Metro Southern

Categories: Administration, Business and Management, Public Health, Customer service, Call centre

• Southern Adelaide Local Health Network – Flinders Medial Centre – Ward 5F
• Salary $58,709 - $63,154 p.a. (Pro Rata) ASO2 | Part Time Position, 22.5 Hours per Week
• 12 Month Contract Until November 2026

Your Next Career Move - Ward Administrative Assistant at SA Health

Join SALHN as a Ward Administrative Assistant at Flinders Medical Centre, where you will provide essential administrative support in a fast-paced healthcare environment. This part-time contract role offers the opportunity to work directly with medical teams, patients and families while managing critical ward operations until November 2026. Be part of South Australia's largest healthcare network and make a meaningful contribution to patient care and hospital excellence.

About the role:

Reporting to the Administration Manager, this role is responsible for providing the first point of contact for patient, visitors and staff. The WAA performs general administrative and clerical duties pertaining to the management of patients in the ward/unit and facilitates communication with Patient and Central Flow Coordinator and other units to ensure efficient use of beds. The role assists Nursing and Medical staff to ensure the smooth functioning of the ward/unit and provides a customer focused reception service for patients, families and staff.

Duties for the role will include:

• Ensuring that requests of the patient's family re visitors are adhered to,
• Answering all incoming telephone calls and dealing with routine patient enquiries – using judgement in conveying appropriate information,
• Welcoming and directing visitors to the patient concerned,
• Preparing patient notes on admission and sort notes prior to discharge,
• Filing results in the patient medical record,
• Receiving handover from NUM/Ward Co-coordinator regarding patient information to enable the appropriate assessment of patient needs (e.g. requirement for escort, infection control, transport arrangements, transit lounge etc),
• Communicating relevant patient management information obtained from other departments promptly to the NUM/Ward Coordinator

About you:

• Demonstrated high level interpersonal skills,
• Demonstrate problem solving and decision-making skills,
• Experience in general administrative activities,
• Experience in the use of computers, patient information systems including email,
• Experience in a customer service role,
• Experience working in a clinical environment,
• Experience working with distressed patients/carers with empathy

Please see the attached Role Description for additional information.

Want To Know More? Contact: Becka Moyle, A/Administration Manager, Surgical Wards, ,

Application Closing Date:11.55 pm Monday 10th November 2025

Attachments:

• ASO2 Ward Administrative Assistant- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 918890

Advertised: 03 Nov 2025 Cen. Australia Daylight Time

Applications close: 10 Nov 2025 Cen. Australia Daylight Time