Case Manager

1 day ago


North Lakes, Queensland, Australia Tradewind Australia Full time

Are you in North Brisbane and looking for a new job where you can:

  • Make a real difference in someone's life
  • Help shape the future of young people in the local community
  • Show your passion and build connections that can last a lifetime

The Opportunity

Safe Places For Children

We are looking for passionate Senior Youth Workers and Residential House Managers to work directly with young people who are vulnerable and in need of assistance.

You will be the person in their lives to help them build life skills, healthy attachments, and most importantly be there for them when they need you the most. You will work through tough times and challenges together, knowing that the ultimate outcome is guiding them to live a fulfilled and independent life.

Advocating for a young person's sense of belonging while encouraging their independence is a deeply rewarding career path.

Travel around the North Brisbane region will be essential for this role.

This role is for full-time employment and requires availability across 7 days. We operate a roster of a minimum of 5 x 24-hours shifts per fortnight - Youth Workers, This is scaled back for Case Managers.

Benefits of working for Safe Places For Children

  • Annual bonus of $1000 after 12 months' continuous service, rising by $1000 each subsequent year, capped at $5000 for five or more years or service.

  • Six (6) weeks leave per year (plus 17.5% leave loading) accrued on a pro rata basis.

  • Salary packaging to increase your take-home pay.

  • Flexible rosters to suit work and life balance.

  • Access to in-house accredited training program and support to gain formal qualifications.

  • Access to 24 hour on-call support and guidance from senior youth workerprofessionals.

  • Friendly and supportive workplace

Essential requirements

  • A minimum 2 years' experience working with children with challenging behaviours, such as verbal and physical aggression, in a residential setting or in care
  • Ability to do shift work and in-home sleepovers

  • Ability to accommodate roster changes and on call requirements at short notice. We endeavour to complete rosters up to two weeks in advance, though changes may occur due to the nature of the work.

  • Ability to participate in team meetings, staff meetings, training and supervision, as required

  • Successful completion of relevant history checks and screening processes

  • A full Australian Driver's License or ability to obtain one

Essential skills and attributes

  • Knowledge of issues facing children in the out-of-home care sector, the impact of childhood abuse and trauma, and crisis management techniques
  • Understanding of case management model in the residential care setting

  • An understanding of the intensive nature of working with young people and the possible impacts on the employee's family and personal responsibilities

  • Ability to work autonomously in an isolated environment, supported by established procedures

  • Ability to supervise team members and establish effective team processes and systems

  • Computer-literate, including demonstrated ability to independently use key programs such as Microsoft Word and Excel, internet browsers and ability to support youth workers in using these tools

  • Ability to complete reports and other business processes via web-based systems

  • Strong written and verbal communication skills including negotiation, networking, and ability to draft shift reports

  • Strong organisational and time management skills

The succesful applicant will have:

  • Certificate IV in Child, Youth and Family Intervention or equivalent
  • Experience in Case Management and Residential House Management
  • Experience managing teams of youth workers
  • Experience managing a house and rosters
  • Current Blue Card (Working with Children Check)
  • Australian Drivers Licence
  • Full Working Rights in Australia
  • A positive and resilient attitude

If you meet the above criteria, please feel free to apply directly to this advert


  • NDIS Intake Officer

    2 weeks ago


    North Lakes, Queensland, Australia MedHealth Full time $60,000 - $80,000 per year

    Company Description We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family. Job Description Ability Action Australia is...

  • NDIS Intake Officer

    2 weeks ago


    North Lakes, Queensland, Australia Ability Action Australia Full time $60,000 - $80,000 per year

    We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family.Job DescriptionAbility Action Australia is currently experiencing...

  • Enrolled Nurse

    2 weeks ago


    North Lakes, Queensland, Australia Superior Home Health Services Full time $90,000 - $94,500 per year

    Superior Home Health Services are seeking a qualified, reliable and passionate Home and Community Enrolled (or Registered) Nurse Care Coordinator to join our team at the North Lakes - Head Office.Responsibilities will include:Working within a person-centered, enabling environment that respects the rights and needs of each client;Manage case management for a...


  • North Lakes, Queensland, Australia Able Allied Healthcare Full time $60,000 - $90,000 per year

    About Able Allied HealthcareAble Allied Healthcare is a boutique clinic centered on providing quality, evidence based, and client focused allied health services to both children and adults. Our multidisciplinary team includes Occupational Therapists, Speech Pathologists, Allied Health Assistants and other allied health professionals who work collaboratively...


  • North Lakes, Queensland, Australia Tradewind Australia Full time

    Calling All Passionate Youth Workers - Make a Lasting Impact in North Brisbane with Safe Places for Children Are you ready for a job that truly changes lives? Are you looking for meaningful, rewarding work where you can:Make a real difference in someone's lifeHelp shape the future of young people in your local communityHave a great work life...


  • North Lakes, Queensland, Australia Ozcare Full time $60,000 - $120,000 per year

    $ $60.17 per hour + SuperFull Time position availableCompany car to be used for client visits, laptop & mobile phone suppliedOzcare is hiring a Full-Time Physiotherapist to join our North Lakes Community Care branch.Your RoleAs a physiotherapist, you'll be looking after the most important people in our organisation- our clients. You'll be working with a...


  • North Lakes, Queensland, Australia Community You Full time

    Community YouCommunity You is an NDIS provider based out of North Lakes that specialises in Youth Work. Community You was created as a space that reflects its business values not only with participants but staff, ensuring holistic well-being was at the forefront of outcomes for anyone our business connects with. Community You is committed to providing...


  • North Lakes, Queensland, Australia Auto & General Insurance Full time $90,000 - $120,000 per year

    About the roleAs the Investigations Coordinator, you will be managing and coordinating the investigation into a claim to an external firm, as well as finalising claims to prevent and detect fraudulent activity. You will:Maintain detailed and accurate records of investigations, including all relevant documents, interviews, and evidence collected and prepare...


  • North Lakes, Queensland, Australia Auto & General Insurance Full time $80,000 - $120,000 per year

    The roleAs a Complex Home Claims Consultant, you won't just manage high-value, complex home claims, you'll be the trusted guide for people navigating some of the most challenging moments in their lives.Handling a portfolio of large loss claims (over $100K), you'll provide a personal, end-to-end service from the moment a claim is lodged right through to its...


  • North Lakes, Queensland, Australia Auto & General Insurance Full time $80,000 - $120,000 per year

    The roleReporting to the Home Controls & Performance Manager, the Business Performance Lead role will support the Home Claims Business Leaders through the provision of financial and operational information, analysis, and insight to ensure any emerging trends are identified early so that appropriate action can be taken. A key part of the role will be...