Change and Communications Specialist

We're looking for an experienced Change and Communications Specialist to join our team in a full-time, permanent, hybrid role based in our Melbourne CBD office.

In this role, you'll play a key part in supporting major initiatives across the business by delivering clear, engaging communications and structured change approaches that help our people and customers adapt and succeed. You'll work closely with senior leaders and cross-functional teams, bringing strategy to life through thoughtful storytelling, strong stakeholder engagement, and practical change delivery.

If you like working in a busy, change-driven environment, enjoy influencing outcomes, and are passionate about helping people navigate change, we'd love to hear from you.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer , supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down

Our fantastic culture lives and breathes our values:

• Don't be ordinary, be awesome
• Think BIG
• No bullsh*t
• Be good to people
• Have fun

We are proud to be a B Corp Certified company , which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment , sponsorship programs and our paid staff community service leave offering.

But don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine .

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
• Discounted internet up to the value of $109 per month
• 20% off our Mobile services
• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
• Celebrating you With monthly rewards and recognition
• Internal training and resources for you to continue to learn, grow and achieve your career goals
• Yearly allowance for amazing Aussie merch
• Fitness Passport for access to multiple gyms and pools across Australia

Let's talk about you

To be successful in this role you will possess:

• Degree in Communications, Change Management, Business, or similar
• 5+ years' experience in change management and/or communications
• Strong knowledge of change frameworks (e.g. Prosci, ADKAR) and communication best practices
• Proven experience delivering change and communication strategies across diverse stakeholder groups
• Ability to map stakeholders and tailor change and communications approaches
• Strategic thinker who can execute effectively in a fast-paced environment
• Excellent written and verbal communication skills, with a strong focus on plain English storytelling
• High attention to detail with strong project and content management skills
• Confident collaborator who can engage at all levels and work independently
• Adaptable, innovative, and comfortable challenging the status quo
• Telco industry experience is an advantage

How will you support our "Why?"

• Develop and deliver structured change and communication plans, including stakeholder analysis and adoption strategies
• Partner with senior leaders, People & Culture, IT, and project teams to support smooth change delivery
• Enable leaders to act as effective change champions and deliver consistent messaging
• Track change readiness and adoption using feedback and insights, adjusting plans as needed
• Provide an enterprise view of change impacts across the organisation
• Create clear, engaging communications for internal and customer audiences
• Measure and continuously improve communication effectiveness across channels
• Share stories and milestones that support culture and change initiatives
• Collaborate closely with Corporate and Regulatory Affairs and broader communications teams
• Support internal surveys and change readiness activities

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch

Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at

Just a heads up, we can't take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out