Service Manager

Access Hire is a leading supplier of hire equipment, including an extensive range of elevated work platforms and access equipment for both hire and sale.

A specialist division of Access Group Australia, Access Hire has quickly become the most trusted hire company in Australia, with a strong brand presence and reputation in the industry. Our core business facilitates the hiring, selling, servicing and transportation of Elevated Work Platforms, including Scissors, Boom Lifts, Telehandlers and Forklifts to the Construction, Material Handling and Mining Sectors.

We have a strong team of employees who work in a fast-paced, high-performing, collaborative, and entrepreneurial environment.

Opportunity exists for an experienced Service Manager to join our Kalgoorlie team. Reporting to the General Manager - Director, the successful candidate will be responsible for all Workshop and Yard Operations, leading our service team with a safety focused, results driven approach.

This is not a FIFO role-only Kalgoorlie residents will be considered

Working Monday to Friday 7am-5pm the key responsibilities for this role include, but are not limited to:

• Managing and delivering agreed service budget, revenue, and profit within the business.
• Instilling a culture of uncompromising customer service excellence through all levels of the business.
• Developing excellent working relationships based upon mutual respect with all customers, suppliers and other external stakeholders.
• Overseeing procurement, including external sales for the service division
• Overseeing the field service division
• Developing the external servicing arm of the Access Services Group business to attract additional clientele.
• Liaising and developing strong relationships with both external clients and internal stakeholders
• Reviewing lean processes with a view to continuously improve and streamline operations to ensure efficiency and seamless service delivery
• Maintaining and adhering to safety standards driving the Company's Zero harm focus

The successful candidate will be an individual who will honour our core values of People, Safety, Respect, Communication and Continuous Improvement - in addition to this they will have:

• Previous experience in a similar position is essential.
• Managing and leading a team in servicing, periodical inspections, preventative maintenance, and repairs to equipment such as Elevated Work Platforms, Lighting Towers, and Telehandlers
• Experience working with diesel engines, hydraulic equipment and electrical components.
• The ability to multi-task and manage conflicting priorities whilst exceeding targets and achieving KPI's
• The ability to think critically and creatively to solve problems.
• Strong communication skills, both written and verbal
• The ability to work in a dynamic and fast-paced environment effectively, meet deadlines and successfully prioritise work
• A commitment to safety and safe working practices

Benefits of joining the Access Hire

• A competitive remuneration package aligned with your experience and qualifications.
• The opportunity to work for a well-established and secure organisation.
• On-going training and development
• Inspirational leadership, that is eager to help you succeed.
• Reward and Recognition programs to celebrate your successes.
• Company Employee Assistance Program (EAP) to support mental health.
• A positive workplace with an ongoing commitment to continuous improvement and your development
• A safe workplace with a strong focus on ZERO harm - Every day
• A strong family environment

How to Apply

This is a great opportunity to work in a progressive and dynamic team within a secure and stable industry. If you feel that you have the experience, ability and skills, we want to hear from you

Click "Apply Now"and upload an updated copy of your resume and cover letter.

At Access Hire, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and encourage women and Indigenous candidates to apply.

***Please Note*** Only candidates with the right to work in Australia will be considered for this role.