Data Support Officer

Join us to make a difference for all students in NSW

Position details

• Clerk Grade 3/4
• Full-time, Temporary - 3 years
• Close to Wynyard station & hybrid work arrangements available

About the role

A unique opportunity has presented itself for an expert in data support as a Data Support Officer to join the Assessment Services Team at NESA.

The Data Support Officer provides support for the collection, processing and validation of student data relating to Year 10, Year 11 and Year 12 student entries, results, and credentials. The role assists high schools and senior students across NSW in receiving the Record of School Achievement (RoSA) and accessing Students Online

On a day-to-day basis you will be responsible for:

• Providing a range of support services, including completing numerous administration and data quality assurance processes for Year 10, Year 11 and Year 12 student data to ensure accuracy of records and communication to schools.
• Provide advice, predominately via phone and email, that professionally and effectively supports NSW schools to complete their student entry submission requirements and supports NSW senior students access advice and results
• The role has a particular focus on maintaining accurate data records and assisting high schools and senior students across NSW in receiving the Record of School Achievement (RoSA) and accessibility for Students Online.

Our ideal candidate will have:

• A strong ability to manage competing, and conflicting priorities, within agreed timeframes while maintaining the delivery of communications advice and materials to required quality standards.
• Experience working within a school environment and adapting to changing circumstances.
• Excellent communication and interpersonal skills for working with diverse stakeholders.
• A collaborative approach and willingness to take initiative to support project objectives.

Essential Requirements:

• Working with children check clearance for paid employment (prior to commencement, not required at the application stage).

Download the role description.

About us

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit ourwebsite.

Ready to join us?

Select "Apply" and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application:

• Targeted Question 1: Can you provide an example of how you have used technology or software to improve a process or increase efficiency?

• Targeted Question 2: Can you provide an example of how you have identified and resolved a problem in a process or procedure?

Advice on applying for NSW Public Sector roles

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.

Close date: Monday 8th September 2025 at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

Important information

This is a child-related role. For the successful applicant, as a condition of employment, they will be required to provide a Working with Children Check (WWCC) Clearance number (for paid employment) prior to commencement in the role. Please note the WWC will be at the applicant's own expense. For more information, click here.

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, people of all ages, genders, cultural and linguistic backgrounds, the LGBTQIA+ community, veterans and refugees.

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.