Business Improvement Project Lead

Permanent and Temporary – Full Time & Part Time

Are you energised by driving improvement, collaboration and purpose-driven projects? We're looking for two experienced project leads with sharp problem-solving skills and a knack for engaging others to deliver meaningful outcomes for our staff, services and community.

• Lead impactful, high-value improvement projects across Council

• Be a part of a diverse and inclusive work environment that values your contributions

• Enjoy a balanced lifestyle with flexible work arrangements

LET'S EXPLORE THE JOB

In this role, you'll lead and deliver multiple business improvement initiatives from start to finish, identifying opportunities, analysing challenges and implementing smart, practical solutions to create lasting value. You'll work autonomously while building trusted relationships across diverse teams, ensuring that improvements are not only effective but also sustainable.

Your work will directly support our strategic priorities by enhancing operational efficiency, embedding a culture of continuous improvement, and helping the organisation mature through innovation. You'll apply best practice methodologies, manage risks, and track benefits realisation, all while coaching others in improvement tools and techniques.

Part-time role

Over the next 12 months, the temporary position holder will focus on delivering a series of service reviews. You'll lead current state analyses, identifying improvement opportunities and developing practical, evidence-based recommendations aligned with Council's Service Review Framework. The role is key to driving efficiency and supporting strategic improvements across Council services.

These positions aren't just project management roles — they're an opportunity to influence change, build capability and deliver meaningful impact.

Read the position statement and learn more about this exciting opportunity.

The position may require:

• Travel and/or work across multiple sites

LET'S HEAR ABOUT YOU

You're a critical thinker with a personable approach, able to connect with stakeholders at all levels and bring people along on the journey of change. You thrive in complex environments and are confident managing competing priorities with a calm, solutions-focused mindset.

You bring:

• A bachelor's degree or equivalent experience in project management, business analysis, or a related field.

• A proven track record of delivering business improvement projects with measurable outcomes.

• High-level project management skills, including planning, risk management, and change leadership.

• Strong interpersonal and communication skills, with the ability to influence and collaborate across functions.

• A solid understanding of business improvement methodologies and governance frameworks.

• Advanced analytical and problem-solving skills, with the ability to turn data into actionable insights.

• A self-driven attitude and the ability to work independently while contributing to a team-oriented culture.

If you're driven to deliver real outcomes and improve how things work, we'd love to hear from you.

LET'S REVEAL THE PERKS

• Competitive salary from $111,032 - $129,037 a year (pro-rated for part-time) plus industry-leading 12 per cent superannuation

• Permanent Full-time: 35 hours per week

• Temporary 12-month Contract: 21 hours per week (with the potential for additional hours)

• Flexible working hours and hybrid work model, including the possibility of a 4-day week

• Long Service leave after 5 years

• Be mentored and work closely with your Coordinator in a supportive, empowering, innovative and collaborative work environment

• We value your health and wellbeing and offer generous discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) program

• Free parking within walking distance of our new contemporary office building

• Along with many other perks that come from choosing Lake Mac

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That's why we're passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you're joining a group of people with a commitment to make our city even better. We're proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.

LET'S START

• If this job sounds like you, we would love to hear from you Get your application in by midnight, Sunday 8 June 2025

• For enquiries related to the duties of the role, please contact Sally Newport, Coordinator Business Improvement on or via email ********

• If you need assistance with submitting your application, please Blair Stevenson, Talent Acquisition Advisor, or via email **********

• Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you

• To view the capability Framework – Role Profile relevant to this role, please click here.

• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.

• Please note that as part of Lake Macquarie City Council's recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.