Administration Duty Worker

21 hours ago

South Hobart Tasmania, Australia Hobart Women's Shelter Full time $60,000 - $80,000 per year

The role of the Administration / Duty Worker has 2 key functions.  Firstly, to provide high level organisational and administrative support and exceptional customer service to Hobart Women's Shelter (HWS) clients, visitors, staff and other stakeholders, and secondly, to assist the Family Support Team to ensure professional service delivery and efficient day-to-day functioning.

The role is full-time, with 2 days allocated to administration / reception duties, and 3 days allocated to the Family Support Team as the Duty Worker.

The Administration / Duty Worker is generally the first point of contact for visitors and clients. As such it is essential that you are pleasant, courteous, calm, highly professional and able to interact with diverse groups of people, including vulnerable women and children in crisis.

You will provide high level administrative support to managers and the Family Support team including diary management, organising events and meetings, assisting with data collection, minute taking, utilising a range of software, including a client database, Quality Management System, HR records management and Property systems.

To apply:

  1. Female applicants only - HWS has an exemption to employ females only under the Anti-Discrimination Act 1998.
  2. You must respond to the Position Requirements / Selection Criteria below, and upload your response, along with your CV by close of business Monday 27th October 2025.

Position Requirements / Selection Criteria

1 Demonstrated experience working in an administrative role within a similar environment where using initiative and sound judgement is required and where high-quality output is consistently achieved.

2 High level administration, reception, and ICT skills, including experience with Microsoft Office applications (including Diary management), client databases, Customer Relationship Management (CRM) and Document Management Systems (DMS), Learner Management System (LMS), and mail management.

3 Strong customer service skills, particularly the ability to work with vulnerable people in a trauma-informed setting, provide accurate and timely information to residents, respond to telephone queries from people in crisis, and engage positively with a wide range of stakeholders, including donors, other service providers, contractors, government agencies and volunteers.

4 Demonstrated high level written and oral communication skills, including organising meetings and events, and formatting of reports, grant applications and other internal documents.

5 Ability to coordinate agenda items for team meetings, accurately record meeting minutes, follow up action items and ensure that all relevant documents are circulated and available in a timely manner.

6 Experience in updating content on websites and social media platforms, publishing newsletters, assisting with presentations, and providing IT support for meetings and events.

7 Knowledge of compliant record keeping processes within a Quality Management System (QMS).

You may access the full Position Description at in the About/Work with Us section.

If you have questions, please email

  • Administrative Officer

    2 weeks ago

    Hobart, Tasmania, Australia Department of Health Full time $73,811 - $79,979 per year

    The Team:The Central Intake and Referral Services (CIRS) plays a vital role in Tasmania's mental health and alcohol and other drug (AOD) service landscape. As part of the Department of Health, CIRS is dedicated to streamlining access to appropriate mental health and AOD services, ensuring individuals receive the right care at the right time. Our team works...

  • Claims Administrator

    5 days ago

    Hobart, Australia Marsh Full time

    We are seeking a talented individual to join our **JLT Public Sector Team**at **Marsh Australia**. This role will be based in **Hobart, TAS office**. **JLT** act as the **Fund Administration Agent (FAA)** for the Tasmanian Risk Management Fund, we provide a comprehensive approach to managing the insurable liabilities of inner Budget agencies. Our team is...

  • Disability Support Worker

    1 day ago

    Hobart, Australia TasRespite and Support Full time

    **Location**: Hobart **Position Type**: Casual **Direct Reports**: Nil **Reporting to**: Directly to Support Coordinator **Classification/Award**: Level 2 - Social & Community Services Employee (SCHADS Award) **Objective Function of The Position**: To actively provide support assistance to NDIS participants to achieve their maximum potential and the...

  • Disability Support Worker

    1 week ago

    Hobart, Australia Smart Disability Care Full time

    **Job Title**: Disability Support Worker **Location**: Hobart, Tasmania **Employment Type**: Casual / Part-time / Full-time (depending on availability) **About the Role**: We are seeking compassionate and reliable Disability Support Workers to join our team in Hobart. You will be supporting people with disabilities to live independently, achieve their...

  • Administration Officer, Business Support

    1 week ago

    Hobart, Australia genU Full time

    Location: Hobart - Brand: Community, Residential & Pathways - Date Posted: 24 Mar 2025 **Administration Officer, Business Support** **12 months fixed term** **Location: Hobart** The Performance, Quality and Client Experience division is focused on ensuring our clients have the best experience of our services. This includes ensuring compliance and the...

  • Receptionist (355826) - Tasmanian Civil and Administrative Tribunal

    3 days ago

    Hobart, Tasmania, Australia Department of Justice Full time $60,000 - $90,000 per year

    Applications close 11:55 pm Sunday 26 October 2025We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and...

  • Administrative Officer

    3 days ago

    Latrobe, Tasmania, Australia Department of Health, Tasmania Full time $73,811 - $79,779 per year

    The Team:The Mersey Community Hospital forms an integral part of Hospitals North West, providing high level health care to the Tasmanian community. The Integrated Operations Centre forms a vital part of the day to day management of all aspects of the hospital.The Role:Provide high-level administrative support within the IOC by undertaking a variety of...

  • Manager Community Administration and Facilities

    3 days ago

    Hobart, Australia Tasmanian Government Full time

    Department of Health Hospitals & Primary Care - Hospitals Sth Hospitals Sth - SAA&CS Applications must be submitted by Thursday 26 September, 2024 11:55 PM **Position details**: **Applications close**: - Thursday 26 September, 2024 11:55 PM AEST**Award/Classification**: - Health and Human Services (Tasmanian State Service) Award, General Stream, Band...

  • Claims Administrator

    2 weeks ago

    Hobart, Tasmania, Australia Marsh McLennan Full time $60,000 - $90,000 per year

    Company:MarshDescription:We are seeking a talented individual to join our JLT Public Sector Team at Marsh Australia. This role will be based in Hobart, TAS office on a 12 months fixed term. JLT act as the Fund Administration Agent (FAA) for the Tasmanian Risk Management Fund, we provide a comprehensive approach to managing the insurable liabilities of inner...

  • Claims Administrator

    2 weeks ago

    Hobart, Tasmania, Australia Marsh McLennan Full time $60,000 - $90,000 per year

    We are seeking a talented individual to join our JLT Public Sector Team at Marsh Australia. This role will be based in Hobart, TAS office on a 12 months fixed term.JLT act as the Fund Administration Agent (FAA) for the Tasmanian Risk Management Fund, we provide a comprehensive approach to managing the insurable liabilities of inner Budget agencies. Our team...