Community Home Support Team Leader

5 days ago

Mile End South Australia ACH Group Full time $90,000 - $120,000 per year

Home Support Team Leader

About ACH Group: For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. With purpose led roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.

The role: You'll play a pivotal role in leading a team that delivers high-quality community care to ACH Group customers. You'll ensure services are responsive, person-centred, and compliant with funding and care standards.

What you'll do

  • Lead and support the Home Support team ensuring organisational, strategic and operations goals are met
  • Promote a 'learning culture' within the Home Support team
  • Coaching and development of staff working within the Home Support Team, supporting staff development, performance and succession planning.
  • Ensure exceptional customer experience with positive outcomes
  • Collaborate with internal teams and external stakeholders to ensure our customers receives the services and support required to remain at home for as long as they can.
  • Manage any reports and or outputs that are relevant to the Home Support team
  • Manage feedback and Incidents within KPI's and in line with ACH Group policies & procedures
  • Attend Customer Home visits as required
  • Complete monthly 1-1's within Home Support team
  • Complete monthly team meetings
  • Ensure compliance with the Aged Care Act and Strengthened Quality Standards and internal policies & procedures
  • On Call may be required as part of this role

You will need

  • Diploma in Community Services, Aged Care, or equivalent Health qualification (or experience)
  • Satisfactory National Criminal History Check (within 12 months)
  • Demonstrated leadership in aged/community care services
  • Knowledge of CHSP, HCP, aged care funding, and compliance
  • Knowledge of Upcoming Support at Home program and the new Aged Care Act
  • Strong organisational, IT, and documentation skills
  • Excellent interpersonal and team collaboration skills
  • A Police Check for working in Aged Care less than 12 months old at commencement

If you want to join our amazing team, we can offer you:

  • Career development with inhouse upskilling and external learning opportunities
  • Friendly and inclusive culture, supporting diversity and employee wellbeing
  • Free on-site flu vaccination program
  • Financial advice for HESTA members, our preferred superannuation supplier
  • Wellbeing program including free employee assistance program
  • Recognition program acknowledging significant contributions
  • Salary packaging to maximise your take home pay
  • Discounted Corporate Membership – Health Insurance – BUPA

ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax.  We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).

How to Apply:Press 'Apply' now.

ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.

  • Disability Support Worker – Team Leader

    7 days ago

    Rockhampton, Queensland , Australia Home Support Association Full time $384,600 per year

    Who we are: Home Support Association Inc (HSA) originated as a local, grass-roots service through the work of people living in this community and driven by the needs of people living in this community and continues to operate under these principles today after more than 30 years of change and growth.At HSA, as a truly local NDIS provider, we work alongside...

  • Home Care Support Worker

    2 weeks ago

    South Golden Beach NSW, Australia Elouera Home Support Full time $2,015 - $2,335 per year

    Make a Difference in Your Community – Join Our Caring TeamSupport Worker – Casual | South Golden Beach & Surrounding SuburbsWho We Are At Elouera Home Support, we empower independence, enrich lives, and build strong community connections through compassionate and personalised in-home care.We don't just offer jobs — we build supportive teams of people...

  • Customer Support Team Leader

    1 day ago

    Newington, New South Wales , Australia Forward Ability Support Full time $60,000 - $90,000 per year

    About UsForward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries or similar related health conditions. We are driven to make a brighter and more positive future for our community by supporting people with spinal cord injuries to live their best life. As an organisation we are...

  • Csc - Home Support Service Planner

    2 days ago

    Mile End, Australia ACH Group Full time

    The Home Support Service Planner role primarily provides administrative support to our Home Support and Home Care Teams in managing delivery of services in conjunction with contracted cleaning and gardening providers. You will work with our ACH Group customers to support independence and to continue living in their own home, with the position liaising...

  • Support Coordination Team Leader

    7 days ago

    Toowoomba , Queensland, , Australia Community Solutions Full time $15,900 per year

    Full-time permanent position in ToowoombaIncrease your take-home pay with Salary PackagingJoin a supportive team with opportunity to up-skill and growAbout UsCommunity Solutions Group makes a difference in people's lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services...

  • Team Leader, Food and Beverage

    1 week ago

    Mile End, Australia SA Government -OFFICE FOR RECREATION, SPORT AND RACING Full time

    **Office for Recreation, Sport and Racing** **Job reference**: 708813 **Location**: 5031 - MILE END **Job status**: Short Term Contract **Eligibility**: Open to Everyone **About the Agency** The Office for Recreation, Sport and Racing (ORSR) is the lead agency for the Government's policy on sport and active recreation. ORSR is responsible for State...

  • Broker Partnering Team Leader

    7 days ago

    Adelaide, South Australia , Australia Community Broker Network Full time $120,000 - $180,000 per year

     Make an Impact as a Broker Partnering Team Leader at CBNLooking to grow your career in a role where people, purpose, and progress matter? Welcome to Community Broker Network (CBN) Australia's largest general insurance AR network, where your experience is valued, your ideas are heard, and your work makes a difference. Why CBN? At CBN, we empower our...

  • Allied Health Team Leader

    2 days ago

    Mile End, Australia Everyday Independence Full time

    Develop your team to achieve their best. - Collaborate with leadership to enhance service delivery and outcomes. - Enjoy leadership growth opportunities in a supportive team environment. Are you ready to take the next step in your career and lead your team to even greater success? We are looking for a passionate **Allied Health**Team Leader** to support and...

  • Processing Operations Team Leader

    7 days ago

    Adelaide, South Australia , Australia Community Broker Network Full time $120,000 - $180,000 per year

     Make an Impact as a Processing Solutions Team Leader at CBNLooking to grow your career in a role where people, purpose, and progress matter? Welcome to Community Broker Network (CBN) Australia's largest general insurance AR network, where your experience is valued, your ideas are heard, and your work makes a difference. Why CBN? At CBN, we empower our...

  • Home Support Worker

    1 day ago

    Adelaide, South Australia , Australia KompleteCare Community & Home Care Services Full time $45,000 - $65,000 per year

    About UsKompleteCare is not just a career choice but a commitment to be the best you can be. To put yourself out there while caring for others, be it physical or emotional support.KompleteCare pride itself on our impeccable service, staff and reputation.As one of Australia's leading Disability and Aged Care service providers we strive to find only the best...