Casual Medical Receptionist

14 hours ago

Castle Hill, Australia Sydney Low Carb Specialists Full time $40,000 - $80,000 per year

Position Title: Medical Receptionist (Casual) Job Description

Location: Castle Hill, NSW

Hours: 9-5pm, 1-2 days/week (the practice is open Tuesday, Wednesday and Thursday)

This is an exciting opportunity to join our team as an enthusiastic and motivated casual receptionist.

About Us

Sydney Low Carb Specialists is a unique multidisciplinary run clinic specializing in low carbohydrate diets (including ketogenic therapies), metabolic health and integrative medicine. Our practice was established in July 2019 and since this time has treated well over 2000 patients for a variety of health conditions, and for optimising health and longevity. Our philosophy is one of using food as medicine wherever possible, to improve our patients' health and wellbeing.

Position:

This is a casual, on-site role as a medical receptionist at Sydney Low Carb Specialists in Castle Hill, NSW. The Medical Receptionist will be responsible for handling patient inquiries via phone & email, scheduling appointments, billing and ensuring the smooth flow of patients at the practice.

· Training and supervision provided by our Practice Manager

· On-site. 1-2 days/week, 9-5pm

· Remuneration: Base medical reception award rate, higher medical reception award rate depending on qualifications

Key duties

Perform reception tasks, as listed below, to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients:

· Answering incoming calls, booking appointments using Xestro medical software, confirmation of appointments, data entry, scanning patient letters/results/reports, occasional typing and taking payments following consultations

· Open and/or close clinic as per set procedure

· Greet patients and other callers at the practice in a courteous and efficient manner

· Answer phone promptly and courteously

· Issue patient invoices/receipts and take payments

· To exercise strict confidentiality in regard to patient care and all aspects of the practice

· Undertake other duties as required by the Practice Manager

Essential criteria

· Demonstrated secondary school completion

· Demonstrated proficiency in the ability to work independently and maintain a high standard of quality with limited supervision

· Excellent interpersonal and communication skills

Desirable criteria

· Experience with medical reception work is desirable, though 'on the job' training will be provided

· Prior work in a healthcare setting

· An interest in low carbohydrate nutrition

Benefits

· An attractive workspace, within a newly renovated specialist medical hub

· Onsite car parking

· Support and supervision from our practice manager

· Working within an experienced and passionate multidisciplinary team in a cutting-edge field

Starting date: Immediately

Closing date for applications: 2nd October 2025. Interviews will be conducted on premises at our clinic in Castle Hill.

Enquiries: Practice Manager Linaz –

Please email applications to:

To be considered, applications must contain a:

  • Cover Letter outlining a little about yourself, your medical receptionist experience, explain why you would like this position and describe if you have any personal or professional interest in low carb lifestyles AND
  • CV
  • 2 referees from your last 2 paid positions – Please include Name, Occupation, Phone number, email of each referee

Job Type: Casual

Pay: $25.00 – $40.00 per hour

Experience:

  • Medical receptionist: 1 year (Preferred)

Work Location: In person

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