Project Change Manager
2 weeks ago
Job Description
- Opportunity to join Jetstar and contribute to project change strategy
- Flexible ways of working – hybrid model with 3 days onsite
- 12 Month Fixed term, based at our head office in Collingwood
What You Will Be Doing
- Integrate with existing project and company forums to coordinate project risk and change activities.
- Own and manage project impact, change and risk assessments including coordinating the delivery of associated mitigation and management actions owned by stakeholders across the business.
- Support the Project Lead, Project Manager, Customer Journey Project Specialist and Test Manager in delivery of project.
- Lead the development and delivery of a comprehensive change management strategy working closely with Operational and Commercial business units, to co-create that strategy, building upon the extant project plan, goals, milestones and customer journey changes.
- Centralise the approach to communications, engagement, consultation and training activities with consideration to timing, recipients, and delivery channels/forums. Ensuring activities are aligned with broader company strategy, engagements, and announcements.
- Provide detailed subject matter expert advice, engaging additional internal and external stakeholders to refine that advice as required.
- Support internal and external stakeholders to setup project for success.
- Engage key vendors & partners where required.
- 5 yrs experience in organisational change management within commercial and operational environments, ideally within a similar industry.
- Strong and demonstrated experience in change management principles, techniques and tooling.
- Strong and demonstrated interpersonal, coordination, influencing, communication and presentation skills across a wider range of business levels from frontline teams to C-suite.
- Positive attitude towards change, feedback and improvement opportunities.
- Experience in creating and leading new business development initiatives and activities.
- Well-developed numerical, analytical and computer skills.
- Analytical mindset with exposure to research data and insights, with a strong understanding of customer insight and its impact.
- Self-disciplined nature capable of working independently and within a team.
Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.
There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to take-off with us. If you have support or access requirements, just reach out and let us know what you need.
Applications will close on Monday the 7th July
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