Fundraising Database Administrator

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued, enabling you to make a meaningful difference to people's lives.

As our database expert, you'll manage BlackBaud RENxT and its integrations with platforms like Strategic Grants GEM Portal, Raisely, Swift Digital, and Microsoft Dynamics CRM. You'll support fundraising campaigns, ensure data quality, and provide insights that drive decision-making. You will be the SME and train internal users, maintain data governance, and continuously improve data workflows.

This role is offered on a Part Time basis: 2.5 days per week (19 hours)

• Administer and maintain the RENxT CRM, including user access, dashboards, and reporting tools

• Ensure data integrity through audits, hygiene routines, and governance practices

• Support fundraising and supporter engagement activities with accurate data and reporting

• Act as a conduit between Fundraising and the Finance team to support all gift transactions

• Manage integrations with platforms including Strategic Grants GEM Portal, Raisely, Swift Digital, and Microsoft Dynamics CRM

• Build queries, reports, and dashboards to support campaign performance and strategic insights

• Document processes and identify opportunities for system and workflow improvements

• Provide training and support to internal stakeholders

• Ensure compliance with data privacy and security standards

You're a collaborative and analytical professional with a passion for data and its role in driving fundraising success. Our expectations are, you will bring:  

• Hands-on experience with fundraising CRMs, ideally Blackbaud RENxT

• Strong data management skills and attention to detail

• Proficiency in Excel, SQL, and data reporting tools

• Ability to support non-technical users and communicate effectively across teams

• A proactive mindset and commitment to continuous improvement

• Understanding of data privacy and ethical data use

• A huge plus if you have experience with Raisely, Dynamics CRM, Swift Digital, or FinCare

• Familiarity with donor journeys and fundraising campaign strategies

• Ability to perform basic financial processes such as reconciliation and receipting

Benefits of working with RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more

• Staff discounts across 700 select retail stores through Maxxia Rewards

• Fitness Passport

• Leave Loading: 17.5% pay top up on paid leave

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.