People & Culture Advisor - Hamilton

Employment Type: Permanent Full-time

Salary Range: $84,436 per annum - $ 112,331 per annum + 12% super + benefits (Health Manager Lvl 1)

Location: Hamilton

Application Close: 11:59PM 17 September 2025

Are you an innovative problem-solver with a passion for people? Join our team as a People & Culture Advisor and help us shape the people experience at Australia's largest Ambulance service.

This is a newly created role, which will give you the opportunity to work with staff from all areas of NSW Ambulance such as Paramedics, Triple Zero (000) Call Takers, Educators, Special Operations & Rescue teams, as well as Corporate Staff.

ABOUT NSW AMBULANCE

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

The latest from NSW Ambulance

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply

WHATS ON OFFER

• Opportunity to be one of the first in this role and make your mark
• Monday-Friday, enjoy your evenings and weekends
• Permanent employment, providing job security and stability
• Leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing
• Staff Support Program - extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy
• Discounted private health insurance

ABOUT THE ROLE

As a People & Culture Advisor, you'll play a vital role in delivering practical and people-focused support across the employee lifecycle. You'll be the go-to person for frontline leaders and team members to provide timely, expert advice while contributing towards initiatives that support employee engagement, performance, and compliance.

This is a true generalist position offering variety and the opportunity to:

• Provide clear, practical advice to leaders and employees across all HR and ER matters.
• Support grievance, performance management, and workplace investigations.
• Interpret awards and communicate in plain language.
• Maintain accurate and compliant HR records and systems.
• Contribute to HR projects that improve the employee and manager experience.

ABOUT YOU

We are looking for a confident communicator and natural problem-solver, who has a proven track record of being able to build trust across all levels of an organisation. You understand the balance between compliance and people-first HR, and you're not afraid to roll up your sleeves to get things done and are able to bring the following experience to the role:

• Proven experience in HR advisory or generalist roles.
• Solid knowledge of employment law and modern awards.
• Experience coaching managers through performance and conduct matters.
• Experience supporting a high performance culture.
• Ability to interpret and apply HR policies with consistency and care.
• Excellent written and verbal communication skills.
• Strong attention to detail and confidence managing employee records and systems.
• A proactive and collaborative approach, you're a team player who gets results.

HOW TO APPLY

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Describe a time when you identified a problem with a work process or task. How did you involve others in solving the problem? What was the result?

Question 2: Summarise a situation where you succeeded in persuading others to work more collaboratively so that better work outcomes were delivered. What was your approach and the outcome?

ADDITIONAL INFORMATION

• Click here for the Role Description and Position Conditions and General Information
• Applicants will be assessed against the essential criteria articulated in Role Description.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill permanent or temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

CONTACT INFORMATION

If you have any questions about this role please contact:

Samantha Carrol –

For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on Support is also available through the Stepping Up website.

Please contact ambulance- if you require any adjustments to the recruitment process so we can support you to present your best self.

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