Project Manager

About us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

About the role

The Business Services team objectives are to align the RTS' strategic initiatives with its continuous improvement opportunities as well as to provide ongoing quality assurance. The unit is responsible for small and medium project management, IT system upgrades, business processes, procurement, contract management, quality control systems, web content management, and liaison with and provision of assistance and advice to Victoria's indigenous communities.

The Project Manager will develop and successfully manage RTS projects in line with RTS strategy and is responsible for the creation and maintenance of business cases for RTS projects to ensure the delivery of clear business values. The position may also be required to work in and contribute to other projects in CAV.

Key Accountabilities include

• Develop and successfully manage RTS projects in line with RTS strategy.
• Develop and prepare project documentation to manage improvement and service delivery projects, in accordance with the CAV project framework.
• Manage stakeholder engagement and input into projects and lead project support staff.
• Manage project teams to deliver systems developments and related process and change management.

About you

To be considered for the role, you must be able to demonstrate:

• Flexibility and Adaptability: Adapts systems and processes quickly to changed priorities and situations.
• Working Collaboratively: Guides others to create a culture of collaboration; identifies, and works to overcome, barriers to knowledge or information sharing; identifies opportunities to work with other teams to deliver outcomes.
• Innovation and Continuous Improvement: Uses understanding of clients or stakeholders' context to design and implement systems for continuous improvement within team or organisation; reviews and analyses internal and external information to improve effectiveness and quality of work; creates team environments where innovation and creativity are fostered and rewarded.
• Systems Thinking: Diagnoses trends, obstacles and opportunities in the internal and external environment that connect to own work and teams work; coaches others in using systems thinking to solve problems and create solutions; understands the linkages between systems and communities to inform policy; conceptualises and defines the systems working within the organisation.
• Future Focus: Understands the broader context when reviewing an issue or problem and supports others to do so. Is future oriented in analysis, thought and action; actively seeks out new technology to enhance team systems, processes and service delivery. Undertakes planning to ensure the organisation is future ready through managing change.

Other requirements

• Experience managing large-scale projects in a regulatory and legislative environment (highly desirable).
• A relevant tertiary qualification would be highly regarded.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

How to apply

Apply before the advertised closing date 11:59pm on Monday, 27 October 2025. All applications should include:

• a resume; and
• a cover letter which addresses the key selection criteria (within three pages)

Other relevant information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.