Teaching Support Officer

2 weeks ago

Sydney, New South Wales, Australia University of New South Wales Full time $103,866 per year

Job no: 533984

Work type: Full Time

Location: Sydney, NSW

Categories: Administration

Employment Type: Full time

Duration: Continuing

Remuneration: Level 6 from $103,866 plus 17% superannuation

Location: Kensington NSW (Hybrid Flexible Working)

About the Faculty:

The Faculty of Arts, Design & Architecture (ADA) at UNSW is a vibrant and diverse academic community committed to delivering world-class education and research. The Faculty supports a broad range of disciplines and is dedicated to fostering innovation, creativity, and excellence in teaching and learning.

Why Your Role Matters:

As a Teaching Support Officer, you will play a key role in supporting academic staff and students by ensuring that teaching is delivered efficiently and effectively. This includes managing learning spaces, providing TELT (Technology Enabled Learning & Teaching) support, and coordinating a range of teaching logistics. You will work closely with the Program Support Lead and Team Leader, Teaching Support, in a collaborative team environment.

Responsibilities in this role include (but are not limited to):

  • Provide expert advice on policies, systems, and procedures related to teaching support activities.
  • Act as TELT administrator and maintain high-level communication regarding the Learning Management System (LMS).
  • Support assessment processes including exams, results processing, and special considerations.
  • Coordinate academic casual contracts in line with school budgets.
  • Manage course and program information including course outlines, catalogues, and enrolment requirements.
  • Assist with term planning activities and ensure accurate Clash Free Course Combinations (CFCCs).

Who You Are:

  • Relevant tertiary qualifications and/or equivalent experience.
  • Strong understanding of course coordination, enrolments, and teaching logistics.
  • Experience with TELT systems and the ability to apply technical knowledge to teaching support.
  • Excellent problem-solving, communication, and organisational skills.
  • Proficiency in Microsoft Office and a willingness to learn new systems.
  • Ability to work independently and collaboratively in a team environment.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff that make UNSW one of the best universities in Australia and the world.

Our benefits include:

  • Flexible Working Options (work from home, flexible hours etc)
  • Career development opportunities
  • 17% Superannuation contributions and additional leave loading payments
  • Additional 3 days of leave over Christmas period
  • Discounts and entitlements (retail, education, fitness)

How to Apply:

Make each day matter with a meaningful career at UNSW. Submit your application online before Thursday 21st August 2025 at 11:30pm Sydney time. Please include a cover letter (maximum 1 page) and resume (maximum 2 pages) addressing how your skills and experience align to this position.

Please note, we will be assessing and progressing applications as we receive them so don't delay, .

Get in Touch:

For queries related to the position please contact –

Viki Minarik

Program Support Lead

For queries related to the recruitment process please contact -

Persa Tzakis

Team Leader and Executive Resourcer

Please apply through the application portal and not via the contact above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Position Description

Advertised: 08 Aug 2025 AUS Eastern Standard Time

Applications close: 21 Aug 2025 AUS Eastern Standard Time

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