Health Information Officer

We are looking for a passionate Health Information Officer to join our team on a Casual basis across two private hospitals | Frances Perry House & Albert Road Clinic
The Opportunity
Join a professional, friendly, and high-performing administrative team, where your contribution directly supports exceptional patient care. In this vital role, you will be responsible for the preparation, management, and maintenance of patient records, ensuring accurate, secure, and timely access to health information across two sites – Ramsay Clinic Albert Road - Melbourne and Frances Perry House – Parkville.

Casual Opportunity available – 3 days a week – need to be available 7am – 3pm.

Your key responsibilities will include:

• Compiling medical records for discharged patients.
• Retrieving and preparing records for admissions, current inpatients, quality and clinical needs.
• Accurately track and file medical records and correspondence in a timely manner.
• Respond to requests for information from external parties in accordance with relevant privacy principles, policies and procedures.
• Maintaining strict confidentiality and data security at all times.
• Perform follow-up of documentation deficiencies.
• Monitoring and maintaining clinical forms and registers.
• Perform efficient scanning of documentation.
• Assisting with documentation audits and quality improvement activities.

About You
You are an organised and proactive professional who thrives in a fast-paced environment, with a strong commitment to accuracy and confidentiality. You enjoy being part of a collaborative team and understand the critical role that timely and well-managed health records play in delivering high-quality care.

You will ideally bring:

• Previous experience in a medical records or healthcare clerical role.
• A Certificate in Medical Terminology (desirable).
• A strong commitment to confidentiality and data integrity.
• Strong communication skills with the ability to effectively engage with internal and external stakeholders.
• High-level computer literacy and confidence navigating digital records systems.

Remuneration
On offer is a base hourly rate ranging from:
$29.07
+ superannuation based on experience level and qualifications, exclusive of penalties or allowances.

What's in it for you?
Professional Advancement:
Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts:
Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing:
Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a
free Employee Assistance Program
offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial:
Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

• Please note casual employees may not be eligible for all benefits.

The Hospitals
Frances Perry House is a fully accredited, 93 bed obstetric and surgical hospital situated close to the Melbourne CBD and co-located with the Royal Women's Hospital. Frances Perry House is a hospital specialising in women's health and are committed to providing the highest standards of specialised services, skilled personnel and sophisticated technologies.

Ramsay Clinic Albert Road stands as a beacon of excellence in private psychiatric care and partnered with public mental health services, nestled conveniently close to Melbourne's bustling CBD. This premier facility is dedicated to providing comprehensive mental health services through a blend of inpatient, outpatient and community-based care, ensuring a holistic approach to mental well-being.

The Hospitals are owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

Requirements

• Must provide aNational Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Melinda Bouquet

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available