Client Coordinator

3 days ago

Sydney, New South Wales, Australia Ultimate Health Greystanes Full time $77,000 - $85,000 per year

Job: Client Coordinator

Company: Ultimate Health Aged Care

Location: Greystanes, NSW

Position: Full-time

Salary: $77,000 - $85,000 per annum (depending on experience)

About Us

Ultimate Health Aged Care is a well-established provider of aged care and support services, dedicated to enhancing the lives of elderly Australians through compassionate, client-centred care. As part of our continued growth, we are seeking an experienced Client Coordinator to join our team at our Greystanes facility.

Position Overview

We are looking for a skilled and detail-oriented Client Coordinator to review and manage the activities, services and care for clients individual needs. This role plays a crucial part in ensuring compliance, quality, and the smooth execution of service and government agreements across the organisation.

Key Responsibilities

  • Review, negotiate, and prepare the My Aged Care plans between our clients and the Australian government on behalf of the organisation.
  • Manage and maintain plan documentation and associated records.
  • Liaise with internal stakeholders and external contractors to ensure client's plans are being executed accordingly.
  • Work with our domestic support, healthcare and community support stakeholders to ensure plan objectives are being met and adhered to.
  • Advise senior coordinator and management on plan and stakeholder compliance and feedback.
  • Monitor the performance of all stakeholders and contractors, including aged care workers and report on variations and compliance.
  • Prepare reports, submissions, and documentation for management and regulatory purposes to the Australian government.
  • Collect and analyse data for plan management and variations.

Requirements

  • Relevant qualifications in business, contract management, law, or a related field.
  • Minimum of 1 year experience in a similar role.
  • Strong knowledge of My Aged Care systems and procurement procedures.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and problem-solving skills.
  • Ability to manage multiple tasks and meet deadlines.

Desirable

  • Previous experience in aged care, healthcare, or community services settings.
  • Familiarity with Australian industry regulations and compliance standards.

Benefits

  • Opportunity to work with a supportive and dynamic team.
  • Career development opportunities in a growing organisation.
  • Competitive salary and conditions in line with industry standards.

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