Client Team Manager

2 days ago

Coniston, New South Wales, Australia Dovida Full time $80,000 - $120,000 per year

About this opportunity

In this senior leadership role, you'll focus on guiding and supporting our Care Team to achieve exceptional outcomes while driving business growth. You will head of a team of Care Managers to provide daily leadership, professional development and a point of escalation to ensure we are able to provide quality person-centred care.

You will lead efforts to attract new clients and enhance customer satisfaction. By fostering a culture of collaboration and continuous improvement, you'll ensure our team delivers high-quality care and services that meet the Aged Care Quality Standards.

Why join us?

  • Flexible working arrangements, car allowance, paid birthday leave and Novated Leasing available
  • A welcome and supportive working environment locally, with support and guidance from the National Office Team, community of other Care Team Manager's, and the Regional Manager
  • A purposeful role where you empower your team, to empower our clients and ensure that elderly people in your community can stay at home for longer

About you

  • Experience in leading and managing a team
  • Experience in Aged Care or Disability, experience in Case Management
  • Qualifications in Community Services, Social Work, Allied Health disciplines or Leadership
  • Understanding of Aged Care and Disability related legislation and regulations for home care services

Key Responsibilities

  • Provide daily leadership, mentoring, guidance and training to a team of Care Managers, ensuring best practice to deliver consistent high-quality care
  • Evaluate and review clients to stimulate business growth, employ strategies for future growth, and identify improvement opportunities
  • Manage care operations and ensure and maintain accurate client records in RMS, My Aged Care, and the Aged Care Provider portal, including new clients, discharges, and monthly claims
  • Review and approve Care Plans, ensuring client needs and management strategies are properly documented and addressed
  • Manage ACQSC standards components, including audits and Consumer committee

  • Client Experience Manager

    1 week ago

    Coniston, New South Wales, Australia Dovida Full time $100,000 - $120,000 per year

    About this opportunityAs the Client Experience Manager, you will be responsible for our Care Management team, supporting them in reaching their individual and collective goals to drive the overall success and growth of our business. This role is crucial in maintaining quality standards and compliance while crafting and implementing innovative strategies to...

  • Senior Accountant/Manager

    1 week ago

    Coniston, New South Wales, Australia Illawarra Mercury Full time $90,000 - $120,000 per year

    Build your own portfolio. Join forces with a social, friendly team. Rapidly progress your career.If the above sounds appealing, let's take it a step further… we aren't your stereotypical accounting firm Imagine a work culture where everyone is treated equally and being social and friendly is the norm. Where you build genuine relationships with your...

  • Team Leader

    1 week ago

    Coniston, New South Wales, Australia Illawarra Mercury Full time $88,000 - $94,000 per year

    Be part of an exciting new journey as our next Team Leader at embarcAt embarc, our employment teams work alongside people with disability as they explore what's possible through meaningful, inclusive employment. We are looking for an experienced and passionate Inclusive Employment Team Leader based in the Illawarra region on a full-time basis, working Monday...

  • Senior Program Manager

    4 days ago

    Coniston, New South Wales, Australia Illawarra Mercury Full time $149,739 - $173,174 per year

    Organisation / EntityNSW Public WorksJob CategoryConstruction and Architecture ProjectsJob location:Illawarra & South Coast / Wollongong & The South CoastJob Reference Number508714Work TypeFull-TimeTotal Remuneration PackageClerk Grade 11/12Closing Date13/10/ :55 PMFull-time, OngoingLocation: WollongongOur employees work principally in the workplace,...

  • Electrical Program Manager

    1 week ago

    Coniston, New South Wales, Australia Illawarra Mercury Full time $120,000 - $180,000 per year

    Electrical Program Manager – Discipline Lead (Major Capital Program)Industry:Heavy Industry / Capital Projects / ManufacturingAbout UsSince 2006,PPMhas delivered high-value engineering and project management solutions across Australia's manufacturing, ports and rail, resources, and energy sectors. With offices in Perth, Wollongong, Melbourne, Brisbane, and...

  • Sales Manager

    6 hours ago

    Coniston, New South Wales, Australia Illawarra Mercury Full time $90,000 - $120,000 per year

    Sales Manager – New & Used VehiclesAre you a dynamic sales professional with a passion for cars and a proven track record in managing both new and used vehicle departments?South Coast BMWis seeking an experiencedSales Managerto join our team and help drive growth in both new and used vehicle sales.About The RoleThis role is ideal for someone who thrives in...

  • Store Manager

    2 weeks ago

    Coniston, New South Wales, Australia Illawarra Mercury Full time $90,000 - $120,000 per year

    Position OverviewUnder the leadership of the Operations Manager, directly leads the Store 2ic and Customer Service Assistants. The Store Manager is responsible for total store execution including but not limited to customer service, merchandising standards, operational procedures, operational controls, people development and driving sales. As Store Manager...

  • General Manager

    2 days ago

    Coniston, New South Wales, Australia EVT - Entertainment | Ventures | Travel Full time $120,000 - $180,000 per year

    TOTTO Hotelis part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.  About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties...

  • Project Engineer

    2 weeks ago

    Coniston, New South Wales, Australia Illawarra Mercury Full time $90,000 - $120,000 per year

    My client is looking to expand their team on an exciting new project in Wollongong. The package focuses on formwork, reinforcement, and concrete, and they're looking for a Project Engineer who's keen to be hands-on with the day-to-day site delivery.What You'll Be DoingWorking closely with the Site Manager and Project Manager to deliver the scope.Managing...

  • Business Operations Manager

    1 week ago

    Coniston, New South Wales, Australia Dovida Australia Full time $90,000 - $120,000 per year

    We are a leading global brandDovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.At Dovida, our mission is to support, empower, and uplift...