StandBy Response Worker

2 days ago


Toowoomba, Queensland, Australia UnitingCare Community Full time $40,000 - $80,000 per year

StandBy Response Worker | StandBy Support After Suicide | Toowoomba

  • Employment Term: Casual
  • Location: Toowoomba
  • Remuneration: $51 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.

As a StandBy Response Worker, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  Let's make a meaningful difference, together

Your part in our UnitingCare team

StandBy – Support After Suicide provides support to anyone bereaved or impacted by a death by suicide, including individuals, families, witnesses, first responders, workplaces and community groups. StandBy offers free face-to-face and/or telephone support, and fully funded education and training to build community awareness and resilience.

As a StandBy Response Worker, you'll respond effectively to trauma experienced by people bereaved or impacted by suicide, across the relevant Primary Health Network region.

Key Responsibilities:

  • Provide crisis counselling and referral support in accordance with the Standby Service policies and procedures to people bereaved by suicide.
  • Providing trauma informed, non-clinical support to a client face-to-face or over the phone
  • Participate in the delivery of workshops and training for community members or service professionals on issues related to suicide bereavement and StandBy Service.
  • Assist with planning the activities of the StandBy team and perform other duties as required by the Service Leader

As this rewarding role is in a specialist area, you will be provided with guidance and training, mentoring, external supervision and professional development opportunities. 

What makes a difference for us?

  • Tertiary qualifications in a relevant field including Psychology, Social Work, Community Development
  • Understanding of grief and bereavement through a trauma informed lens
  • Demonstrated skills and sound knowledge gained through substantial experience working with individuals, children, families and community bereaved through suicide and/or dealing with severe personal trauma
  • Applied Suicide Intervention Skills Training (ASIST) is desirable, however will be provided to successful applicant
  • Current Queensland Driver Licence
  • Working with Children Check (Blue Card - Paid)
  • Reside specifically in Toowoomba and have flexibility to travel throughout the PHN region of Darling Downs and West Moreton

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

What makes a difference for you?

  • Flexible work arrangements to support work-life balance
  • NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
  • Career development opportunities to challenge yourself, grow and make a meaningful difference
  • A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We'd love you to be part of our UnitingCare family

Joining our FaDS, team, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

  • provide welcoming, safe and nurturing services for children
  • implement measures to prevent child abuse and neglect within our services
  • appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.



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