Admin & Customer Support Coordinator Prahran, VIC

7 days ago

Prahran, Victoria, Australia MAPM INTERNATIONAL Full time $50,000 - $80,000 per year

About Us
MAPM is a leading independent footwear supplier, proudly operating from Prahran, Melbourne since 1996. From our humble beginnings, we've grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands - Wild Rhino, NUDE, SJ, SAYSO & Clarks. As we continue to expand our reach in Australia and New Zealand, we are looking for an enthusiastic, driven, and reliable individual to join our team as a full-time Admin & Customer Support Coordinator.

The Role
The Customer Service & Admin Coordinator plays a pivotal role in supporting daily customer service operations for MAPM International across multiple brands (Wild Rhino, NUDE, SJ, SAYSO & Clarks) via all platforms. This role also manages administrative support functions, ensuring smooth processes in returns handling, order fulfilment coordination, courier bookings, invoicing, and stationery management.

Key Responsibilities

  • Responding to customer inquiries across multiple platforms (phone, email, website chat) with warmth and professionalism
  • Managing inventory, processing online orders, and handling returns
  • Coordinating office logistics, including postal and courier deliveries
  • Organising travel arrangements for our MAPM team
  • Managing office supplies and stationery orders
  • Handling office expense management and credit card reconciliations
  • Supporting general administrative tasks as needed across the business
  • Keeping customer focus at the forefront of everything you do

Required Skills & Experience
We're looking for someone who thrives in a fast-paced environment and brings a positive attitude to every task. To be successful in this role, you will need:

  • Previous experience in customer service, retail, or admin coordination (preferred).
  • Strong communication skills (verbal and written).
  • High attention to detail and strong organisational skills.
  • Ability to manage multiple tasks and prioritise effectively.
  • Comfortable using customer service platforms, email, and Microsoft Office/Google Suite.
  • Experience with e-commerce platforms and courier booking systems is a plus.

Key Attributes

  • Customer-first mindset
  • Team player who collaborates well with other departments
  • Proactive problem-solver
  • Reliable and self-motivated

Why Join Us?
At MAPM, we believe in the power of teamwork and celebrating our successes together. We offer a fun, collaborative work environment with monthly team activities, generous staff discounts, and plenty of opportunities for career growth as we continue to expand. Join us and be part of a company that values its people and their contributions.

Ready to Apply?
If you're excited about this opportunity and eager to make an impact, we'd love to hear from you. Apply now and let's build something great together

  • Disability Support Worker

    4 days ago

    Prahran, Victoria, Australia Duty Care Services PTY LTD Full time $40,000 - $45,000 per year

    We are currently seeking a reliable and compassionate support worker with an Indian background to provide one-on-one in-home assistance to a male client living in Prahran, VIC. The role involves supporting with personal care, daily living tasks, and light domestic duties to help him maintain independence and comfort at home.You must have, at a...

  • Beyond Personal Training Team at Beyond PT Prahran

    7 days ago

    Prahran, Victoria, Australia Healthy People Full time $60,000 - $80,000 per year

    Beyond Personal Training Team at Beyond PT Prahran No Rent – Weekly Pay & Full Sales Support Career Path to Senior PT or Studio Owner Train 40–70s in a Premium Boutique Studio Looking for floor-ready PTs to join our high-performing team at Beyond PT Prahran. Help clients 40–70 get strong, mobile & lean Join the Beyond PT Prahran Team – A...

  • Beyond Personal Training Team at Beyond PT Prahran

    7 days ago

    Prahran, Victoria, Australia HealthyPeople Full time $60,000 - $80,000 per year

    Join the Beyond PT Prahran Team – A Personal Training Career Like No Other Are you passionate about fitness, transformation, and helping others achieve real results? Do you have your Cert IV in Fitness and want to work in a supportive studio that feels like home, not a commercial gym floor? If you're floor-ready and eager to grow your PT hours with the...

  • Freelance Designer

    7 days ago

    Prahran, Victoria, Australia F&N KINGSTON NOMINEES PTY LTD Full time $25,000 per year

    Freelance fashion designer / graphic designer required for a fashion boutique in Prahran specialising in jeans, denim jackets, and other fashions. Experience with working sketches and pattern making is required; experience with denim is advantageous. Payment: $25/design (negotiable). Location: 227 Chapel St Prahran VIC 3181 Please email your CV to [email...

  • Barista

    7 days ago

    Prahran, Victoria, Australia Sugar Bowl Full time $48,000 - $60,000 per year

    Sugar Bowl is hiring a Part time Barista role in Prahran, VIC. Apply now to be part of our team.Job summary:Flexible hours available 2-3 years of relevant work experience required for this role Work visa will be provided for this role Expected salary: $28 - $30 per hour This is an immediate start position Barista all rounder, 2IC Prahran, VIC We're...

  • Practice Manager

    7 days ago

    Prahran, Victoria, Australia LIFETIME DENTAL HEALTH GROUP Full time $90,000 - $120,000 per year

    · Practice Manager – Lifetime Dental, Prahran·Imagine walking into work each day greeted by a team who truly has your back. A team that celebrates your wins, supports you through challenges, and shares the same passion for helping patients achieve smiles that light up a room. That's Lifetime Dental in Prahran.· Our supportive and inclusive team of 3...

  • HR Coordinator

    7 days ago

    Prahran, Victoria, Australia StudioHawk Full time $40,000 per year

    About StudioHawkAt StudioHawk, there are no generalists here; just damn good SEOs.Nestled in the heart of Prahran, our team operates from a beautifully refurbished warehouse that's anything but your typical office environment. We're not just colleagues; we're passionate SEO masters thriving on creativity, innovation, and a healthy dose of fun.We're happy...

  • Retail Store Manager

    7 days ago

    Prahran, Victoria, Australia Ghanda Clothing Full time $104,000 - $130,878 per year

    We're on the hunt for aRetail Store Managerto lead the #GhandaGang inPrahran, VICJoin The Fun And Enjoy38-hour week: No fixed-rate salary Get paid for the hours you work, no less Receive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hoursGenerous remuneration package: clothing and phone allowances plus monthly bonus...

  • Retail Store Manager

    7 days ago

    Prahran, Victoria, Australia Ghanda Clothing Full time $104,000 - $130,878 per year

    We're on the hunt for a Retail Store Manager to lead the #GhandaGang in Prahran, VICJoin the fun and enjoy:38-hour week: No fixed-rate salary Get paid for the hours you work, no lessReceive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hours- Generous remuneration package: clothing and phone allowances plus monthly...

  • OSHC Assistant

    7 days ago

    Prahran, Victoria, Australia The Extend Group Full time $64,800 - $86,400 per year

    Outside School Hours Care Service AssistantPrahran, VIC$31- $41 Per Hour + SuperannuationGet paid more Earn an extra 10% above award with the Retention PaymentCasual positionThe OpportunityExtend, part of The Extend Group, is looking for an OSHC Service Assistant at Wesley College in Prahran to play, teach, and take care of children in a safe learning...