Retail Sales Assistant

2 weeks ago

Adelaide, South Australia Waterdrop Full time $45,000 - $70,000 per year

Drink More Water, together we win.

Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence and 40+ stores around the world, we can't wait to take this journey to the next level in Australia – together with you

The role

As a casual Hydrista at waterdrop Rundle Place you'll provide excellent customer service and surpass customer expectations at every opportunity, whilst bringing high energy and enthusiasm to the team.

Your responsibilities at waterdrop:

  • Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits

  • Take every opportunity to capture customer data in order to expand our database and customer loyalty.

  • Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.

  • Deliver product excellence by maximising product knowledge with relevant recommendations.

  • Attend and participate in store meetings and training sessions as required by your manager.

  • Ensure that good communication with your colleagues is maintained

  • Have a positive attitude with the team and customers and be open to constructive feedback.

  • Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping

  • Follow policies and procedures to maintain the security of stock, customer records and cash handling.

  • Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.

  • Be aware of Health & Safety requirements in the store.

What you bring to the table:

  • Be approachable and available to assist our customers with their shopping experiences.

  • Enthusiasm and commitment to always provide excellent customer service.

  • Willing to adapt and take on new challenges.

  • Strong selling skills.

  • Always presents a professional image.

  • Ability to multitask.

  • The ability to maintain professionalism under all circumstances.

  • Works effectively and efficiently alone and in the team.

  • Prepared to go the extra mile when needed.

  • Good interpersonal and communication skills.

  • Demonstrate retail sales experience in a customer focused environment

What we offer you:

  • An ambitious and international team with whom fun is by no means neglected.

  • Individual development opportunities in one of the fastest growing e-commerce companies.

  • Discount on-and offline on your waterdrop purchases

Wanna drop in? Just send us your cover letter and resume via the application button.

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