Tenancy and Advocacy Case Manager

4 days ago

Ipswich, Australia Tradewind Australia Full time $60,000 - $80,000 per year

Tenancy Advocate:

Ipswich | Full time | SCHADS 4 + neg.

We are seeking a dedicated and skilled professional to provide expert tenancy advice, advocacy, and support to individuals navigating Queensland's rental system. This is a role that makes a meaningful impact in preventing homelessness and ensuring tenants understand and exercise their rights.

About the Role

As a Tenancy Advocate, you will:

  • Provide information, guidance, and advocacy to tenants under the Residential Tenancies and Rooming Accommodation Act 2008.
  • Support tenants with dispute resolution processes, including the Residential Tenancies Authority (RTA) and Queensland Civil and Administrative Tribunal (QCAT).
  • Connect individuals at risk of homelessness with appropriate government, community, and emergency housing services.
  • Maintain accurate client records and contribute to program reporting and review.
  • Collaborate with a supportive team and external stakeholders, building capacity for self-advocacy and positive tenancy outcomes.

What We're Looking For

You will bring:

  • Experience in tenancy advocacy, housing, homelessness services, or related areas.
  • Strong communication, problem-solving, and negotiation skills.
  • The ability to work calmly and respectfully with people experiencing complex challenges.
  • Knowledge of tenancy law (Residential Tenancies and Rooming Accommodation Act 2008) and experience with QCAT processes (highly regarded).
  • Commitment to professional boundaries, ethics, and continuous development.

Qualifications & Requirements

  • Relevant tertiary qualifications (Diploma, Certificate or Degree) or equivalent experience.
  • Current (or capacity to obtain) Police Check, Working With Children Card, and relevant clearances.
  • Proficiency with data management systems and Microsoft applications.

Why Join Us?

This is an opportunity to contribute directly to housing stability and tenant rights while working in a professional, values-driven environment. You will be part of a collaborative and supportive team committed to social justice and community impact.

Contact: for more information

  • Case Manager

    4 days ago

    Ipswich, Australia Alzheimers QLD Full time

    Reference: 6687044 The Case Manager is responsible for delivering person-centred case management to Alzheimer's Queensland's Home Care Package consumers based in Ipswich. **Responsibilities will include**: - To build strong relationships with consumers and their family/carer and are active partners in developing an effective support plan for the...

  • Child Safety Support Officer

    4 days ago

    Ipswich, Australia Children, Youth Justice and Multicultural Affairs Full time

    Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends. - Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation. - Consult with relevant stakeholders...

  • Child Safety Support Officer

    1 week ago

    Ipswich, Australia Children, Youth Justice and Multicultural Affairs Full time

    Key duties and responsibilities **The Child Safety Support Officer key responsibilities are**: - Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends. Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including...

  • Adviser Sms Intelligence

    1 week ago

    Ipswich, Australia Queensland Government Full time

    **In this role you will: Strengthen case management of an individual through the establishment and maintenance of effective stakeholder relationships, both internal and external to Queensland Corrective Services. Engage with internal and external stakeholders with the view to intelligence gathering, recording, analysis and reporting for the purpose of risk...

  • Child Safety Support Officer

    4 days ago

    Ipswich, Australia Queensland Government Full time

    Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends. Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation. Consult with relevant stakeholders and...

  • Housing Officer

    4 days ago

    Ipswich, Australia Churches of Christ Full time

    **Ipswich** QLD, Full Time, Permanent The salary for this position is $44 - $47 per hour depending on experience. **About the role**: Make a real impact and empower lives through safe, stable housing in a values-driven team. **Key Responsibilities**: - ** Manage a diverse housing portfolio**—from allocations to inspections, rent, and arrears—with...

  • Housing Officer

    2 weeks ago

    Ipswich, Australia Churches of Christ Full time

    **Housing Officer** **Churches of Christ, Housing, Ipswich** **Permanent Full-Time Opportunity** **Employee Benefits**: As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and...

  • Housing Officer

    2 weeks ago

    Ipswich, Australia Churches of Christ in Queensland Full time $60,000 - $90,000 per year

    Churches of Christ, Housing, IpswichPermanent Full-Time OpportunityEmployee BenefitsAs a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on...

  • Assistant Housing Officer

    2 weeks ago

    Ipswich, Australia Churches of Christ in Queensland Full time

    **Churches of Christ, Housing Services, Ipswich** **Permanent Full-time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Salary-packaging benefits that can increase your take-home pay; - Five...

  • Housing Officer

    2 weeks ago

    Ipswich, Australia CHURCHES OF CHRIST Full time $60,000 - $80,000 per year

    Housing OfficerChurches of Christ, Housing, IpswichPermanent Full-Time OpportunityEmployee Benefits:As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649...