Assistant Housing Officer

5 days ago

Ipswich, Australia Churches of Christ in Queensland Full time

**Churches of Christ, Housing Services, Ipswich**

**Permanent Full-time Opportunity**

**Imagine working for us**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Salary-packaging benefits that can increase your take-home pay;
- Five weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Access to online learning platforms to further develop your skills;
- Discounts through our large network of retail partners.

Established in 1930, We are one of Australia’s largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

**About the role**

The Assistant Housing Officer is responsible for providing effective and efficient support in the delivery of tenancy and property management services. In this highly rewarding role you will provide administrative assistance and support to the Housing Officer to deliver exceptional customer service to all our tenants.

Your days will be varied, however, your key duties will include:

- Supporting the Housing Officer with interviewing clients and assessing eligibility;
- Assisting with client enquiries and providing information on housing and homelessness services;
- Preparing documents in relation to tenancy management, including but not limited to issuing notices and processing rent reviews;
- Undertaking property inspections and identifying maintenance issues;
- Processing required documents to establish tenancies.

Remuneration for this role is $34.04 - $36.50 per hour commensurate with experience.

**About you**

You are proud of your ability to manage multiple tasks concurrently, prioritising your workload, and managing your time effectively in order to successfully meet deadlines. Excellent interpersonal skills are part of your expansive repertoire, and you effectively engage with a wide range of stakeholders. With a naturally empathetic disposition you are compassionate toward vulnerable individuals.

To be suitable for this position, your qualifications for the role will consist of:

- Certificate IV in social housing and/or Certificate in Administration or Business or an equivalent level of expertise and experience;
- Demonstrated knowledge and understanding of tenancy legislation;
- Knowledge and understanding of the social housing sector;
- Solid experience in a housing or community services role.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.
- Under Churches of Christ policy and/or the applicable public health directions, team members are required to be vaccinated for Covid-19. As part of the recruitment processes we ask that you provide evidence that your vaccination meets the requirements of Churches of Christ policy or the applicable public health direction._

**To apply**

**Applications will be assessed as received

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