Housing Officer

**Housing Officer**
**Churches of Christ, Housing, Ipswich**
**Permanent Full-Time Opportunity**

**Employee Benefits**:
As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.

To find out what salary sacrificing can mean for you click here.

By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to:

- Salary sacrificing benefits that can greatly increase take home pay;
- Five (5) weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Discounts through our large network of retail partners including: JB Hi-Fi, The Good Guys, Bupa Health, Plus many more;
- Employee Assistance Program;
- A work culture that values you.

**About this role**

As a Housing Officer at Churches of Christ, you'll play a vital role in supporting individuals and families through safe, sustainable housing. Based in our Ipswich team, this role supports tenants from all walks of life—delivering tenancy services with compassion, fairness and respect.

You'll be part of a close-knit, values-driven team within a well-established, mission-based organisation that's been serving communities for over 130 years.

**Key Responsibilities**
- Managing a diverse housing portfolio including allocations, inspections, rent and arrears.
- Supporting tenants through the entire housing journey—focusing on stability, empowerment and wellbeing.
- Coordinating property maintenance and contractor liaison.
- Handling complaints and feedback processes professionally and proactively.
- Ensuring compliance with relevant tenancy legislation and internal processes.
- Recording and reporting on housing activity, tenancy trends and program needs.

**What you can bring to the team**

You're empathetic, organised and resilient, with experience in tenancy, community services or property management. You're passionate about housing justice and can balance the practical with the personal—supporting people while protecting property.

To be suitable for the position, ideally you have:

- Certificate IV in Social Housing or a related community services qualification (or equivalent experience).
- A current driver's licence.
- Experience in tenancy or housing management, ideally 3+ years.
- Intermediate computer skills (MS Word, Excel, Outlook).
- Knowledge of the Residential Tenancies and Rooming Accommodation Act (desirable).
- Strong communication and negotiation skills.
- A commitment to working in alignment with the mission and values of Churches of Christ.

Possess or willingness to acquire;
- A current National Police Certificate
- A current Working with Children (Blue Card)
- Importantly, you will be someone who closely aligns with our organisational values of: _**_Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety._**
- If you're looking for a meaningful career with a supportive team, we'd love to hear from you_

**About Us**

We are one of Australia's largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning over 140 years. Through our faith-based mission, the church and organisation work together to provide holistic support across family services, community housing, retirement living, home care, and residential aged care.

**How to apply**
- Applications will be assessed as they are received._