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Sales Manager

2 weeks ago


Melbourne, Victoria, Australia Careers at Marriott Full time US$80,000 - US$120,000 per year

JOB SUMMARY

We're seeking a confident Sales Manager – Groups & Events to join our chic, design-led hotel in the heart of Melbourne.

Reporting directly to our Director of Sales, you'll be the go-to for MICE business, driving group bookings, conferences, and special events — with wedding sales experience a bonus.

You'll be joining a fun, supportive environment with a fantastic team that's passionate about delivering results and celebrating success together.

You'll also be part of a hotel recognised among the very best, proudly named in Gourmet Traveller's Top 10 Best Luxury Hotels in Australia and crowned as one of the Best Hotels in Victoria in the Gourmet Traveller 2025 Hotel Guide.

As part of Le Méridien Hotels & Resorts, a portfolio spanning over 100 destinations worldwide, you'll represent one of the world's most iconic luxury brands — synonymous with European glamour, mid-century elegance, and inspiring guests to savour the good life. Melbourne is the newest addition to the global collection and a showcase hotel for the brand, blending timeless sophistication with a distinctly local edge.

What you'll do:

  • Convert high-value MICE enquiries into confirmed events.
  • Drive group & event sales across corporate, leisure, and weddings.
  • Prospect, negotiate, and close contracts with confidence.
  • Showcase our stunning venues and deliver seamless event experiences.
  • Partner with Revenue, Marketing and Operations to exceed client expectations.

What you'll bring:

  • 1–2 years' experience as a Sales Executive/Manager in hotels.
  • Proven track record in Groups & Events sales.
  • Bonus: wedding sales experience.
  • Skills in CI/TY, Opera & Key Watcher are highly regarded.
  • Strong prospecting, negotiation, and relationship skills.

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE 

Education and Experience


• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR


• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities


• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.


• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.


• Develops relationships within community to strengthen and expand customer base for sales opportunities.


• Manages and develops relationships with key internal and external stakeholders.


• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities


• Participates in sales calls with members of sales team to acquire new business and/or close on business.


• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue


• Identifies new business to achieve personal and location revenue goals.


• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.


• Closes the best opportunities for the location based on market conditions and location needs.


• Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service 


• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.


• Services our customers in order to grow share of the account.


• Executes and supports the company's customer service standards.


• Provides excellent customer service consistent with the daily service basics of the company.


• Sets a positive example for guest relations.


• Interacts with guests to obtain feedback on product quality and service levels.



At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

"Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at "