head of care
5 days ago
Omnicare Alliance Limited
HEAD OF CARE
- Leading aged care, disability, and community services provider
- Exciting role with meaning and purpose
- Ideal work-life balance, enviable location
Omnicare Alliance Ltd is an established not-for-profit organisation supporting people living with dementia, disability or are aged over 65 years. Omnicare has a vision for an inclusive community where we support and empower clients and carers with innovative client-directed care.
Omnicare is currently seeking an experienced executive to lead the Care Team.
The Head of Care is responsible for ensuring high quality, sustainable and compliant aged and disability care client service planning and implementation. The role directly oversees a team of Home Care Coordinators and Disability Planning Coordinators to ensure effective quality services that meet client needs, provide choice, and ensure effective utilisation and resource allocation to achieve positive client outcomes.
The role oversees compliant management practices, including guidance for staff in best practice, relationship development and client retention. The role also includes meeting output requirements as per funding agreements and entails a substantial focus on responsible and sustainable financial management.
The successful applicant will demonstrate a genuine commitment to high quality outcomes for clients, carers, and the organisation with focus on continuous process improvement. To be successful in the position, the candidate must be able to demonstrate the ability to meet each of the selection criteria outlined below.
Selection Criteria
- Tertiary qualification in clinical care, health, or other relevant field
- Minimum 3 years demonstrated relevant experience.
- Commitment to principles of person-centred care.
- Outstanding leadership skills including demonstrated ability to build and maintain a positive team culture.
- Demonstrated ability to work collaboratively and productively with other teams.
- Able to operate under pressure with limited direction, exercises judgement and delegated authority and is responsible for decision making
- Demonstrated commercial/business acumen and complex problem-solving skills.
- Superior customer service skills, ideally with experience in a similar service and team management role.
- Excellent time management skills, prioritising ability, and attention to detail.
- An approachable, pleasant, and professional disposition and exceptional communication skills.
- The ability to handle complaints and follow set processes to resolve disputes and conflicts effectively and courteously.
- Knowledge of the NDIS, Aged Care Quality and Safety Commission's compliance and legislation obligations including relevant Work, Health, and Safety legislative requirements.
- Current NSW Driver's license.
NDIS Worker Screening Check and Working with Children Check are also required.
To apply for this position, please submit a copy of your resume and a cover letter addressing the above selection criteria by close of business 14 April 2023 or email
To receive a copy of the PD, please forward an email to
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