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Part Time Medical Receptionist

2 weeks ago

Ipswich, Australia Rooms with Style Full time $30,000 - $32,000 per year

Part Time Medical Receptionist

  • Upskill from GP/Physician/Allied positions – Specialist private practice
  • Career opportunities – Ipswich – work life balance
  • September start – fantastic team – 3 days per week – Training included

Does your customer service skills only come second to your attention to detail? Are you proud of your great work ethic? Would you like to be trained in a specialist environment? Are you over the long commute? Then please read on.

Our practice is recruiting for a role that seeks a staff member wanting to upskill from strong admin roles including GP or Specialists and build a career working for truly delightful (not overstated) Specialists and their small team. You want to love coming to work. We will provide training for a candidate who displays great work ethic, and enthusiasm to want to learn, upskill and work well with our team.

About Us

We are an established specialist private practice with a great supportive team. Our patients are lovely (this is genuine) and the culture is warm and relaxed. We love coming to work and making a difference in our patient's lives. We are located in Ipswich. Our team consists of several specialists, a Practice Manager, and administration staff.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service minded Medical Receptionist for a permanent part-time role. The successful applicant will be comfortable with the day-to-day requirements of a very busy Specialist practice and prides themselves in their attention to detail skills - and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

  • Experience using medical software, or an ability to learn software quickly
  • IT savviness and ability to troubleshoot
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Experience at a Medical practice (whether GP or Allied)
  • Professional appearance and demeanour
  • Ability to work independently with initiative and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment
  • Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients' lives
  • A genuine desire to be trained and upskilled to assist our practice
  • Ability to cover annual and personal leave (with notice) and ad-hoc additional days as needed (negotiable on days)

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Assisting with consulting sessions and meet and greet along with our team
  • Always delivering exceptional customer service
  • Scheduling and managing patient appointments including managing consulting sessions
  • Collecting and entering patient details and administration services (training provided if needed)
  • Answering phone calls and inquiries in a professional and friendly manner
  • Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries
  • Patient Consulting billing and processing of payments (training provided if needed)
  • Supporting and assisting the Specialists and fellow administrative staff in a range of administration and ad-hoc tasks.

*Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.*

Hours 8:00am till 4:30pm

Days: Monday, Wednesday & Friday

If this sounds like you, and you either have the skills/experience required or would like to build your career further in the medical industry, we'd love to hear from you and discuss moving forward. Please upload your resume and cover letter and quote ref: 1052

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Follow us on Instagram: RecruitmentatRWS

Job Type: Part-time

Pay: $30.00 – $32.00 per hour

Ability to commute/relocate:

  • Ipswich QLD 4305: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Medical Receptionist: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person