Medical Receptionist

Part Time Medical Receptionist

• Upskill from GP/Physician/Allied positions – Specialist private practice
• Career opportunities – Ipswich – work-life balance
• Nov start – fantastic team – 3 days per week – Training included

Does your customer service skills only come second to your attention to detail? Are you proud of your great work ethic? Would you like to be trained in a specialist environment? Are you over the long commute? Then please read on.

Our practice is recruiting for a role that seeks a staff member wanting to upskill from strong admin roles including GP or Specialists and build a career working for truly delightful (not overstated) Specialists and their small team. You want to love coming to work. We will provide training for a candidate who displays great work ethic, and enthusiasm to want to learn, upskill and work well with our team.

About Us

We are an established specialist private practice with a great supportive team. Our patients are lovely (this is genuine) and the culture is warm and relaxed. We love coming to work and making a difference in our patient's lives. We are located in Ipswich. Our team consists of several specialists, a Practice Manager, and administration staff.

About you

We are seeking a compassionate, empathetic, self-motivated, hardworking and customer service minded Medical Receptionist for a permanent part-time role. The successful applicant will be comfortable with the day-to-day requirements of a very busy Specialist practice and prides themselves in their attention to detail skills – and loves working with a hardworking collaborative team.

Our ideal candidate will have the following:

• Experience using medical software, or an ability to learn software quickly
• IT savviness and ability to troubleshoot
• Excellent communication skills with a positive and friendly manner and can-do attitude
• Experience at a Medical practice (whether GP or Allied)
• Professional appearance and demeanour
• Ability to work independently with initiative and also love being part of a team
• Ability to work well under pressure and to multi-task in a busy environment
• Pride themselves on their attention to detail skills – and genuinely want to make a difference in our patients' lives
• A genuine desire to be trained and upskilled to assist our practice
• Ability to cover annual and personal leave (with notice) and ad-hoc additional days as needed (negotiable on days)

Responsibilities will include:

• Welcoming patients into the practice in an efficient, friendly and courteous manner
• Assisting with consulting sessions and meet and greet along with our team
• Always delivering exceptional customer service
• Scheduling and managing patient appointments including managing consulting sessions
• Collecting and entering patient details and administration services (training provided if needed)
• Answering phone calls and inquiries in a professional and friendly manner
• Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient inquiries.
• Patient Consulting billing and processing of payments (training provided if needed)
• Supporting and assisting the Specialists and fellow administrative staff in a range of administration and ad-hoc tasks.

*Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.*

Hours 8:00am till 4:30pm

Days: Monday, Wednesday & Friday

If this sounds like you, and you either have the skills/experience required or would like to build your career further in the medical industry, we'd love to hear from you and discuss moving forward. Please quote ref: 1057.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

Follow us on Instagram: RecruitmentatRWS

Job Type: Part-time

Pay: $30.00 – $32.00 per hour

Work Location: In person