IT Support Technician

2 weeks ago

Gillman SA, Australia Spendless Shoes Full time $60,000 - $90,000 per year

IT SUPPORT TECHNICIAN

Gilman- Adelaide

Looking to kickstart your IT career? At The Shoe Group, we're all about helping Australians find the perfect fit – and now we're searching for someone to do the same for our IT team

We are on the hunt for an IT Support Technician who is solutions focused, approachable, and eager to grow. This role is ideal for those in the early stages of their IT career, whether you are a recent graduate or have 1 to 2 years technical support experience. You will be part of a supportive team environment with clear development pathways into Level 2 Support, Application Support, or IT Project roles.

Key Responsibilities

  • Provide first line technical support to our retail stores and Support Centre team.
  • Troubleshoot and resolve issues across POS systems, payment devices, laptops, printers, and networks.
  • Log, prioritise, and escalate tickets, ensuring timely communication and resolution.
  • Assist with hardware setup, configuration, and on site support when required.
  • Maintain accurate documentation, contribute to the IT knowledge base, and support IT projects and rollouts.
  • Rostered coverage aligned with retail store trading hours, including participation in an on-call roster for out-of-hours support.

Skills & Experience

  • Certificate or Diploma in Information Technology, or 1 to 2 years experience in a technical support role.
  • Familiarity with Windows operating systems, Microsoft Office, hardware troubleshooting, and basic networking.
  • Strong communication skills with the ability to explain solutions clearly to non technical users.
  • Organised, reliable, and calm under pressure with the ability to manage multiple priorities.
  • Enthusiasm for learning and building technical capability.

Experience with Active Directory, Microsoft Azure, or Microsoft Dynamics 365 will be highly regarded, but training and support will be provided.

Why Join The Shoe Group?

  • Be part of a collaborative team working within a strong workplace culture.
  • Access to structured career pathways and development opportunities.
  • Work with a trusted Australian brand that values comfort, expertise, and growth.
  • Enjoy great Team Member discounts on our range of footwear.

Ready to take the next step?

Click "Apply now" with your CV and a short cover letter telling us why you're the perfect fit.

At The Shoe Group we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, have the drive and willingness to succeed, we'd love to hear from you.

  • IT Support Technician

    7 days ago

    Gillman, Australia Spendless Shoes Full time

    **IT SUPPORT TECHNICIAN** - ** Large National Retail Company based in Gillman, Adelaide**: - ** Great team culture within an inclusive and diverse environment**: - ** Staff discounts on fabulous products**: - ** Multiple roles available** **Spendless Shoes is one of Australia’s largest shoe retailers with over 200 stores around Australia. We are...

  • IT Support Technician

    2 weeks ago

    Gillman, Australia Spendless Shoes Full time

    **IT SUPPORT TECHNICIAN** Gilman - Adelaide Looking to kickstart your IT career? At **The Shoe Group**, we’re all about helping Australians find the perfect fit - and now we’re searching for someone to do the same for our IT team! We are on the hunt for an **IT Support Technician** who is solutions focused, approachable, and eager to grow. This role...

  • IT Support Technician GILLMAN

    2 weeks ago

    Gillman, South Australia Spendless Shoes Full time $55,000 - $70,000 per year

    IT SUPPORT TECHNICIANGilman- AdelaideLooking to kickstart your IT career? AtThe Shoe Group, we're all about helping Australians find the perfect fit – and now we're searching for someone to do the same for our IT teamWe are on the hunt for anIT Support Technicianwho is solutions focused, approachable, and eager to grow. This role is ideal for those in the...

  • Apply in 3 Minutes! IT Support Technician

    6 days ago

    Gillman, Australia Spend-Less Shoes Full time

    IT SUPPORT TECHNICIAN Gilman- Adelaide Looking to kickstart your IT career? At The Shoe Group, we’re all about helping Australians find the perfect fit – and now we’re searching for someone to do the same for our IT team! We are on the hunt for an IT Support Technician who is solutions focused, approachable, and eager to grow. This role is ideal for...

  • IT Support Technician

    21 hours ago

    South Plympton SA, Australia Multiscreen Full time $5,424,934 - $8,505,916 per year

    Job Description:We are seeking a talented and motivated Tech Support Advisor to join our team. As a Tech Support Advisor at MultiScreen, you will play a crucial role in providing technical support and assistance to our clients using our digital signage solutions. You will work closely with our clients to troubleshoot technical issues, provide installation...

  • Centre Technician

    7 days ago

    Adelaide Region SA, Australia Pirtek Australia Full time

    **_THE COMPANY_** Pirtek is a strong performing national and international company that offers long term secure employment. Seeking a Centre Technician for the Pirtek Adelaide Service & Supply Centre. Proudly Australian, with over 43 years in the business Pirtek specialises in mobile "onsite" service and replacement of hydraulic and industrial hose and...

  • Branch Operations Coordinator

    3 days ago

    Gillman, South Australia Steamatic PtyLtd Full time $90,000 - $120,000 per year

    Are you ready to take the next step in your career and lead a growing team with one of Australia's most trusted names in restoration services? Steamatic is seeking an experienced and motivated Branch Operations Coordinator to oversee the day-to-day operations of our Adelaide branch.This is an exciting opportunity for a hands-on leader who thrives in a...

  • Desktop Support Engneer

    7 days ago

    Greater Adelaide SA, Australia Sharp Brains - Global IT Support Full time

    EUC DSS Job Description All the below listed Onsite Support activities will be based on the individual end user ticket (Incident OR Service Request) assigned to the DSS DEDICATED Team - Installation & management of all End User Devices like Laptops, Desktops, Printers, Scanners, Multi-functional devices and associated peripherals - Workstation related...

  • Technician

    24 hours ago

    Adelaide Region SA, Australia Konecranes Full time

    Export Park- Employment type: Undefined term- Full-time/part-time position: Full time- Job Code USA/CA: **Technician**: - Export Park_ - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses....

  • Service Technician

    20 hours ago

    Adelaide SA, Australia Sa Sweepers & Scrubbers Pty Ltd Full time $384,000 per year

    We are seeking a Casual Service Technician / Machine Operator to join our team at SA Sweepers and Scrubbers. The role involves working with a wide range of commercial and industrial cleaning equipment, including sweepers, scrubbers, and high-speed LPG gas buffers from leading brands such as Nilfisk, Tennant, Hako, and Karcher.Key Responsibilities:Service and...