Senior Counsellor

20 hours ago

Brisbane, Queensland, Australia Australian Institute of Professional Counsellors Full time $60,000 - $100,000 per year

Company Description

The Australian Institute of Professional Counsellors (AIPC) is a leading provider of counselling education in Australia. With over 30 years of expertise, we support students nationwide through flexible, accessible learning and a student-first approach.

Job Description

The Senior Counsellor provides clinical leadership and day-to-day support to student counsellors within the Australian Counselling Service Clinic. This role ensures high standards of client care, student learning and operational efficiency, enabling the Practice Managers to focus on overarching administration, compliance and marketing functions.

  • Support and supervise student counsellors, including daily guidance, case discussions, client interaction support, and escalation of complex matters.
  • Deliver coaching and development, providing informal training, feedback, and input on additional support needs.
  • Ensure quality client service, maintaining a safe, professional environment and monitoring client feedback.
  • Provide operational assistance, acting as a contact point for student counsellors and supporting scheduling and clinic processes.
  • Meet organisational requirements, including compliance with policies, reporting, and completing reasonable duties as directed.

Qualifications

  • At least a bachelor's level qualification in counselling, social work or psychology.
  • Minimum three years' work experience as a practicing counsellor, social worker or psychologist.
  • Strong ability to mentor, guide and support emerging practitioners.
  • Knowledge of clinical placement requirements in educational settings.
  • Excellent interpersonal, communication and collaboration skills including an ability to motivate and work as part of a team.
  • Experience with stakeholder and industry engagement, specifically liaison with other professional organisations and community groups.
  • Ability to manage sensitive or complex situations calmly and effectively.
  • Demonstrated commitment to cultural diversity and ethical practice principles and demonstrated knowledge of workplace health and safety requirements relevant to the clinic environment.
  • Membership (or eligibility for membership) of a relevant industry association.

Additional Information

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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