Library Services Officer

The Team

Libraries Tasmania is a uniquely Tasmanian organisation, offering contemporary library and archive services to the Tasmanian community. We are incredibly proud of Tasmania's extensive library network and the fact that Tasmanians value the services that enrich their lives. We provide services for recreation, learning, discovering our past, researching family history, or simply connecting with others. More information about our history, services and strategies is available on our website.

All Tasmanians are connected, resilient, creative and curious thinkers, enriched by the State's libraries and archives.

We deliver high-quality services in a dynamic environment and are dedicated to meeting the needs of our clients. As a frontline, government service we celebrate diversity and inclusion, and our team reflects the communities we serve. Our work environments are supportive and collaborative, and we offer quality working conditions to suit a variety of situations.

About the Role

To support the delivery of a quality, contemporary library service to meet a range of diverse and complex information and recreational needs to an agreed service standard, including developing and implementing particular aspects of Libraries Tasmania services and programs as required. Build and maintain effective relationships within the community, which promote inclusion and lifelong learning.

We are offering

• ASAP to 30 June 2027
• 73.5 hours per fortnight
• The position's home location is Burnie Library but the successful applicant could be asked to work on occasion at other library locations within the North West Region catchment

Fitness Passport provides DECYP employees with discounted access to 50+ facilities across the state, helping you and your family meet your fitness goals

Wellbeing Connect is DECYP's pathway to free confidential counselling services. Wellbeing Connect isn't just for when things get tough. It's designed to support your wellbeing every day – helping you to stay on track, build healthy habits, and access expert advice across a range of areas important for your overall wellbeing

Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.

We are looking for

Essential

• Current Tasmanian Registration to Work with Vulnerable People (RWVP) with a registration Status – Employment

Please note: The cost associated with obtaining a RWVP is the responsibility of the individual.

Statement of Duties and a reference guide to assist with applying online

Statement Of Duties (PDF)

Statement Of Duties (DOCX)

You need to have demonstrated great communication skills and high-level skills in a client service setting relevant to contemporary libraries. We're looking for people who can show initiative, problem solve and use conflict resolution skills.  You must be able to work independently, in both small and large teams, to complete tasks to deadlines.

Good experience with, or being able to acquire skills with, using MS Office software, database management systems and internet search engines is also needed, together with a working awareness of Workplace Health and Safety in a customer service setting.

You may be rostered to work late afternoon shifts and Saturday mornings to support library opening hours. Award conditions and payments apply for this.

Your written response to the selection criteria should reflect your skills and experience to demonstrate that you are an excellent candidate for this role. Try not to just say that you have the skills - provide us with evidence and examples of previous work experience to support your claims. Simply making a statement that you can do the task, or role does not provide us with evidence.

How to apply

Applications should include:

• a 1–2 page written response demonstrating your experience, skills and knowledge as they relate to the Statement of Duties, and
• a resume that contains relevant personal details and work history.
• a valid email address for the purposes of email communication.
• The contact details of two referees (one must be your current or previous manager) who can confirm your work performance and ability to perform the duties.

Please note that we do not require a separate statement addressing the selection criteria.

Applications should be submitted online by 11.55pm AEDT on the advertised closing date.

More information

For further guidance please refer to our Information for Applicants (PDF).

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone or email

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.

Name: Karen Connell

Title: Information and Readers Services Coordinator

Phone:

Email:

About DECYP

Our goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

Our values of Connection, Courage, Growth, Respect, Responsibility represent the foundation of our department's culture and guide us in all that we do to ensure bright lives positive futures for every child and young person in Tasmania.

We bring our values to life through our everyday behaviours and actions. We want to attract, recruit and retain people who uphold these values and are committed to building a strong values based culture.