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Operations Manager

2 weeks ago

Wonthaggi, Victoria, Australia Wonthaggi Miners Dispensary Full time $70,000 - $110,000 per year

About Miners Dispensary

Miners Dispensary is a large, not-for-profit community pharmacy in Wonthaggi with around 40 team members. We're experiencing strong growth and invite you to join our motivated, award winning team. With a modern, efficient layout, purpose-built packing room, Consis robot, and three consulting rooms, we deliver a wide range of services including immunisations, diabetes education, sleep and CPAP programs, MedsChecks, and more. With exciting projects ahead, we are looking to expand our offering. Now is the perfect time to be part of our journey as we take our professional services to the next level.

Pharmacy Operations Manager (full-time)

We're seeking a hands-on Operations Manager with strong retail management and business operations experience to oversee daily operations, drive sales growth, and lead a passionate team. You will work closely with the General Manager and Retail Supervisor.

What you'll do:

  • Manage daily store operations and oversee team performance with a strong focus on retail excellence
  • Assist the General Manager with leading the organisation and uphold standards of excellence and morale
  • Monitor KPIs and deliver strong financial outcomes
  • Oversee stock control, merchandising, and supplier relationships
  • Support and develop personnel to deliver exceptional customer experiences
  • Ensure effcient and safe workflow including troubleshooting issues such as IT failures, power outages, managing personnel absences or responding to complaints.
  • Implement and maintain Standard Operating Procedures (SOPs). Ensure compliance with pharmacy, health and workplace regulations. Maintain accurate records in accordance with PBS, privacy and QCPP standards

What you'll bring:

  • Proven experience in retail management and/or business operations (pharmacy experience a bonus)
  • Strong leadership and people management skills
  • Excellent financial and KPI management experience
  • Customer-first mindset and problem-solving ability
  • Marketing experience with social media would be a bonus

Desired but not essential qualifications

  • Diploma/Bachelor in business, administration, management or equivalent or Bachelor of Pharmacy with management experience or HR, marketing, OH&S or AICD qualifications.

Enquires to General Manager, Sally Cairnduff on Apply now by sending your resume and cover letter to

Job Type: Full-time

Pay: $70,000.00 – $110,000.00 per year

Benefits:

  • Employee discount
  • Professional development assistance

Work Authorisation:

  • Australia (Required)

Work Location: In person