Regional Manager

We are currently seeking a Regional Manager to join our team on a full-time basis. This position requires a dynamic and energetic Regional Manager to lead our location managers and staff to ensure that the highest levels of service to our families is maintained and grow the business through active involvement with the local community.

Ready to hit the road? This role offers the opportunity to travel across regions 50% of the time - perfect for someone who thrives on variety, connection, and leading teams in dynamic environments. You will have the opportunity to connect with teams and communities across the region, ensuring consistent, compassionate service where it matters most.

This role be based out of the Sunshine Coast and will cover Northern regions of QLD (Cairns and Mackay), the Sunshine Coast and Southwest QLD (Toowoomba).

Full training will be provided for you to perform the following in your role.

Responsibilities for this role include:

• Strong leadership and ability to articulate clear and positive direction with prior experience in coaching and developing large multi-functional teams
• Proven track record of driving and managing business processes and cultural change within an organisation
• Proven ability to move between strategy and operational execution
• Experience in the funeral industry preferred however, not essential
• Business management expertise with a focus on logistics, asset management, procurement, and systems
• Financial management experience including P & L including experience with managing business improvement initiatives and the ability to demonstrate cost-effective management of resources
• Strong attention to detail and reporting abilities
• Proven experience leading a medium to a large team, and confidence with HR activities (including recruiting, training, development, retention to create an achievement culture)
• Computer literacy/aptitude
• A proven ability to drive change, innovate and implement initiatives
• Strong communication skills with the desire to build effective working relationships Current Unrestricted Drivers' License

Skills and experience required for this role include:

• Experience in a service-driven, customer focused organisation
• Proven people leadership skills of teams of +20 employees across multiple sites
• P&L experience, strong commercial acumen and demonstrated experience in improving revenue and profitability
• Be sensitive to grieving people, their values and beliefs
• Aligned interpersonal skills to work in a close team environment
• A capacity to be at ease with death and the expression of grief
• Have the desire and initiative to proactively support other staff members
• A current unrestricted driver's license

Working with us you will receive:

• A competitive pay-rate
• Discounts for private health insurance and retail providers
• Free access to the Employee Assistant Program
• Access to continuous professional development
• Reward and recognition programs
• Tailored induction and training programs
• Fitness Passport - offers you and your family access to a wide range of fitness facilities at a reduced cost, encouraging a healthier lifestyle, which can lead to improved physical and mental wellbeing
• Networking opportunities across the business and with peers
• Birthday and paid parental leave

Our team culture values making a contribution to the community through providing support to its members in their time of loss. We go the extra mile for our clients in ensuring the service is as unique as the individual the funeral is remembering. Providing understanding to families in need is incredibly rewarding and our staff are passionate about what they do and possess qualities of honesty, care and respect for our clients and each other.

If this sounds like the right opportunity for you to give back to the community during its time of loss, please apply now

*As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.