Counsellor

About the company

This opportunity is with a well-regarded public university in Melbourne's north, known for its commitment to student success, research excellence, and community engagement.

About the role

Reporting to the Team Leader/Senior Counsellor, the Counsellor will provide high-quality, evidence-based psychological support services to students. This includes assessment, therapeutic counselling, crisis intervention, case coordination, and referrals. The Counsellor will play a vital role in supporting students experiencing significant psychosocial challenges impacting their personal wellbeing and academic success.

Responsibilities

• Conduct individual counselling sessions (face-to-face, online, and telephone), including working with students presenting with complex mental health needs.
• Participate in the triage or intake system and support appropriate case allocation.
• Deliver counselling services across campuses, including regional support via remote service delivery, as directed by the Team Leader/Senior Counsellor or Senior Manager, Mental Health Wellbeing Stream.
• Engage in clinical supervision, staff meetings, and relevant training or professional development activities.
• Review caseloads and individual clients during supervision or with senior staff as required.
• Contribute to broader wellbeing initiatives across the university, including orientation activities, health promotion, and student engagement events.
• Design and deliver group training programs or psychoeducation sessions for students and staff.
• Ensure compliance with clinical governance, including documentation, monitoring, reporting, and recordkeeping aligned with professional standards.
• Maintain current knowledge of university policies, systems, and procedures to support students effectively and ethically.
• Escalate high-risk cases to the Team Leader/Senior Counsellor or Deputy Director, Wellbeing Services, in accordance with risk protocols.
• Participate in planning activities and continuous improvement initiatives to enhance the quality and responsiveness of the counselling service.

Skills and Experience

• Membership of the AASW (Social Work) or registration as a Psychologist with AHPRA.
• Hold (or be willing to obtain) a Victorian Working With Children Check.
• Demonstrated experience post-qualification in assessment, evidence-based therapeutic interventions, and case management, including work with complex and diverse client presentations.
• Proven ability to conduct counselling across multiple modes (face-to-face, phone, online), including with high-need or at-risk clients.
• Strong interpersonal and communication skills, with a demonstrated ability to work collaboratively within a multidisciplinary team.
• Capacity to work in high-demand environments and respond flexibly to shifting priorities.
• Ability to manage multiple stakeholders and contribute to a supportive and effective workplace culture.
• Excellent organisational, time management, problem-solving, and documentation skills including accurate case recording and report writing.
• Understanding of relevant policy, legislative, ethical, and reporting obligations within your discipline.
• Confidence in using multiple databases and digital systems for appointment booking, client records, and service reporting.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

By submitting your application and other personal information, you consent to this information being collected in line with our privacy policy. Follow the link to learn more - Protecting your privacy