School Officer- Front Reception and Enrolments

Commencing Date: 27 October December 2025

Tenure: Fixed Time, Term Time, 37.5 hours per week

Salary Range: $ $35.62 per hour pending experience

Closing Date: Friday, 24 October 2025unless filled prior

St Margaret Mary's College, Hyde Park is a Townsville Girls Catholic High School, founded as in 1963 by the Sisters of the Good Samaritan. The College accepts enrolments from girls Years 7 to 12, and offers a wide variety of subjects and vocational programs. The College is also noted for its many extracurricular activities, its commitment to students with special needs and its variety of service opportunities for students.

Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission.

About the role

St Margaret Mary's College, Hyde Parkis seeking an experienced and dedicated School Officer- Front Reception and Enrolments to commence on 27 October 2025 and concluding on Friday 5 December 2025. This is a Term Time, Fixed Term position working 5 days per week at 37.5 hours.

The Administration Officer will be required to liaise with visitors, parents, staff and students to the School and is responsible for providing high level administrative support demonstrating self-initiative, flexibility, attention to detail, autonomy and dependability. The incumbent will present a professional image and create a welcoming, warm and positive impression. As the initial point of contact for many key stakeholders, the Administration Officer will deliver high quality customer service.

Key Accountabilities

• Support the delivery of operational tasks associated with reception and administration including:
• Oversee student reception
• Provide support to parent reception
• Mail management and distribution
• Responding to incoming telephone and email enquiries
• Dealing professionally with and directing enquiries of parents, visitors and contractors
• Data entry to support registers and record management.
• Provide administration support that meets the day to day requirements of the school including:
• Co-ordinate dissemination of information to staff and students
• Production of documents – letters, registers, spreadsheets
• Assist in the production of internal and external documents
• Sort, prepare and file documents as required
• Coordinate banking and receipting of items.
• Support the delivery of tasks associated with community events and school functions
• Responsible for following up on outstanding retreat, camp and excursion payments
• Administer first aid where necessary
• Monitor inventory for stationery and first aid supplies
• Interchangeable with Student Reception when required
• Money handling

About you

Experience

• Previous experience providing generalist administrative support
• Demonstrated capacity to organise and prioritise a range of tasks and set priorities to meet deadlines in a busy office environment
• Demonstrated ability to work independently and as part of a team to deliver support
• Proven ability in providing accurate and informative assistance to staff, students and parents confidently.

Skills

• Ability to adapt to changing circumstances and embrace new ideas with enthusiasm
• Strong computer literacy skills with the ability to operate a variety of platforms and programs including Google and Microsoft Office (especially excel spreadsheets)
• Organisational planning and coordination skills including the ability to demonstrate flexibility and manage demanding or competing deadlines.

Attributes

• Enthusiastic, energetic, with a proactive can do attitude
• Confident, well-presented and engaging with a personal warmth that engenders mutual respect with staff, parents and visitors
• Flexible and responsive to the needs of the school community and driven to achieve the best outcomes
• Willingness to learn and develop in a supported environment
• Motivated with a "can do" attitude.

Mandatory Criteria

• Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government
• Minimum certificate level or higher qualification or equivalent relevant experience
• First Aid Certificate or the ability to attain one
• Ability to perform the physical requirements of the role in a safe manner.

Desirable Criteria

• Recent administration and/or reception experience in a school or other environment.

For more information, please refer to thePosition Description.

What we offer

• Competitive Hourly Rate
• Annual Leave with 17.5% leave loading
• Access to salary packaging options to maximise employee benefits and salary
• Modern facilities, equipment and resources
• Access to additional Employer Superannuation Contributions
• Access to long service leave after 7 years of continuous service
• 14 Weeks' paid parental leave
• Deferred Salary Scheme
• Access to corporate health schemes
• Induction processes and professional learning programs
• Access to Employee Assistance Program
• Well-being programs and initiatives

Our Organisation

Townsville Catholic Education supports a diverse region extending from Townsville to the Burdekin and Whitsunday regions in the south, and north to Ingham and Halifax, south-west to Winton, and west to the border with the Northern Territory, encompassing Mount Isa and several small, isolated western towns and east to Palm Island. Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission. Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

How to apply

• Upload a current resume
• Upload a cover letter addressing the skills, attributes and experience to support the key accountabilities of the role identified in the position description
• Complete the application form including your two nominated professional referees (name, position title and email address)

Applications during the shortlisting phase will be kept confidential.

Applications close 3pm Friday 24 October 2025 unless filled prior.

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