Receptionist for Cosmetic clinic

Join Our Team Medical Cosmetic Clinic Seeking Experienced Receptionist

Are you a detail-oriented individual with a knack for organization and a passion for client care? Look no further Our esteemed medical cosmetic clinic is in search of a dynamic Receptionist to join our team.

Why Join Us?

• Positive Work Environment: Join a team that values collaboration, professionalism, and a positive attitude.
• Growth Opportunities: We believe in investing in our team members and providing opportunities for personal and professional growth.
• Cutting-Edge Facility: Work in a state-of-the-art medical cosmetic clinic equipped with the latest technology.
• Rewarding Work: Help patients achieve their aesthetic goals and boost their confidence every day.

Responsibilities:

Job Description: Cosmetic Clinic Receptionist

Position: Cosmetic Clinic Receptionist

Location:Cleveland

Reports to: Clinic owner

Role Overview

As the first point of contact for our clients, the Cosmetic Clinic Receptionist plays a vital role in ensuring a smooth and welcoming experience at our cosmetic clinic. You will manage appointments, take high-quality client photos, maintain cleanliness in the clinic, and handle client recalls. This role requires excellent communication skills, attention to detail, and a warm, professional demeanor.

Key Responsibilities

Client Interaction and Administration

• Greet clients warmly and professionally, ensuring a positive first impression.
• Schedule and confirm appointments efficiently, minimizing errors.
• Maintain accurate client records and ensure confidentiality.

Client Photos

• Take high-quality, standardized before-and-after photos for treatments.
• Ensure proper lighting, angles, and consistency in photos following clinic guidelines.
• Upload and organize photos securely in the clinic's system.

Clinic Maintenance

• Keep the reception area, treatment rooms, and kitchen clean and tidy throughout the day.
• Prepare treatment rooms for the next client, including sanitizing surfaces and restocking supplies.
• Ensure the kitchen area is clean, organized, and stocked with refreshments for clients.

Client Recalls and Follow-Ups

• Perform follow-up calls and recalls to ensure client satisfaction and address any post-treatment concerns.
• Rebook clients for future treatments or consultations as required.
• Answer inquiries promptly and redirect to the appropriate team member if needed.
• Social Media and Email Management
• Monitor and respond promptly to social media messages and comments, maintaining the clinic's professional tone of voice.
• Handle client inquiries through email with clarity, accuracy, and professionalism.
• Redirect complex or urgent matters to the appropriate team member when necessary.
• Assist in scheduling social media posts, if required, to support the marketing team.

Requirements:

• Minimum of 2 years of administrative experience.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in computer applications and basic office software.
• Prior experience in a medical or cosmetic clinic is a plus.

If you're ready to embark on a fulfilling career in the dynamic world of medical cosmetics and administration, we want to hear from you Join us in making a positive impact on the lives of our patients